We have stayed at this hotel every year for about the past five years. We started staying here to drive up to the O'Hare airport for our winter getaway versus leaving in the wee hours of the morning as we have a three hour drive to Chicago. We like to get to the hotel just at check in time. Get our room and get settled and then head down to the Bella Vista Lounge for a few drinks before we order supper to take back to our room. They have a nice lounge where you can eat a very fancy meal but we always opt for the pizza or shrimp and fries and head back to the room to unwind before we have to get up in the early morning to get to the airport. Which is a breeze. We do the park and fly option. Which means we can leave our vehicle in the hotel parking lot the whole time we are on vacation and get it when we come back. They actually have a shuttle that leaves the hotel about every twenty minutes. And then pick up when we arrive back in Chicago is just as easy. This is a clean hotel with a very friendly staff. Those of you who are picky may feel it is a little outdated with a musty smell but for simple people like us it is perfect. Stay here if you are in Chicago and need to do the park and fly - YOU CANNOT BEAT THE VALUE OR PRICE!
I cannot really comment on the pool or other services as we are there for such a short time. Another nice thing is that if you are too tired, arrive too late from the airport, or the weather is too bad to drive home you can usually get a room the day/night you arrive back to Chicago and stay until the morning.

Despite the fact that we had to stay in a smoking room due to our very late check-in, the room was clean and after a few minutes, we got used to the slight odor. The hallway of the smoking area, though, was awful. You felt like you'd put your head in an ashtray as soon as you walked off of the elevator. The room was freezing when we got in as the AC had been set real low. Despite turning it up to 80 degrees, it still ran about every 10 min. The breakfast was decent (hot and cold both). The lady at the registration desk was helpful, even though she must have been tired. She was at the desk when we checked in at midnight and again when we had breakfast at 9 AM.

We stayed at this hotel and had an absolutely pleasant experience, Raffi was excellent and very helpful. Our room was way nicer than expected, we used the hot tub almost every night.
Our room was always tidy when we came back and nothing was ever disturbed. Huge bathroom. The only minor complaints were the water pressure, and the elevator was kind of scary on the decent to the first

We needed a hotel close to O'Hare for an early flight and I had a free night stay so we stayed here. The room and hotel common areas were clean and the front desk clerk was very nice. We chose the park and fly option, which worked out well. The van was prompt at picking us up in the morning and only took about twenty minutes to pick us up later in the week so we could come back and get our car. The main drawback of this hotel is the area. At night, it seems kinda shady and I wouldn't stay here by myself. There was not really any security into the building so anyone could have came in at night. The front desk clerk was nowhere to be found after we checked in. So this hotel was nice for one night, but I wouldn't choose it for a longer stay.