My husband and I are usually big fans of Hampton Inn. Unfortunately, this was our worst experience with one so far. I saw that the reviews were not great, but figured that maybe those people had just had a bad experience. Wrong. I would suggest trying another hotel... there are tons in this area. It's a great area... close to the Interstate, GREAT shopping and restaurants... and overall just a clean and seemingly safe area. The reviews I read criticized the customer service. They were right... The lady who let us in the door at 10 after midnight on Christmas night was RUDE. Flung the door open at us, didn't greet usor even speak to us other than "sign here". Just overall unfriendly demeanor. The lady in the morning was much friendlier. Our room was LOUD! This hotel is close to the Interstate... I've never heard traffic be so loyd in a hotel room! It kept us up all night... and since it was Christmas night therewas very little traffic. Every semi sounded like it was coming through our room! Also, our heater would randomly make a horribly loud rattling nouse that woke us several times in the night. We eventually just had to turn it off. Then every step the people above us took the floor would creek and pop... it was just a VERY loud hotel room. Other than that, as usual with Hamptons, the bed was comfy and it was clean. Just loud!
- Hampton Inn Fairview Heights
- Fairview Heights Hampton Inn
