The room was clean and the bed was comfortable. Thanks to all parents with kids who happened to be there. We didn't hear them at all. Courteous staff with a standard continental breakfast. Good location for us as well, wouldn't hesitate to stay here again

...despite any negative reviews. While admittedly it's difficult to find any "deals" in the Fairview / O'Fallon area, this hotel is perfectly acceptable. Nothing to get excited about, but clean, updated (not brand-new, but not worn), good location, etc.

I was at this locations for one night, I arrived about 9:00 after a long flight from Boston. It's a great locations with a variety of restaurants right in the area. The young man at the front desk, I believe his name was Tim, was very nice, professional and friendly. Gave me a few tips on the hotel and efficiently checked me in. The room, located on the first floor was quiet, had a nice size flat screen TV, comfortable beddings with several pillows of different softness, but I did feel the room needs updating. The wallpaper seemed old and probably had better days. The chair with ottomen looked very comfortable, but there was a huge stain of something on it, so I ate my dinner on the bed. The breakfast buffet was very good, consistant with other Hampton Inn locations. The pool looked inviting, but no time for a dip. The morning staff at the front desk was very welcoming as i gave them my key at checkout. For 1 maybe 2 nights this location will do, more I would consider another location.

I first started staying at this hotel in February 2011, and each stay is getting progressively worse. The staff is not friendly, and unapologetic. I left several messages for the manager, and she has yet to return one phone call. I am a gold member with hilton honors, and just don't see how i can continue to stay at this facility.