The hotel was over rated as a 3 star. Hole in the wall on the first floor where the old wall paper is. The hall carpet is dark and dirty. My blankets had holes in the material from being worn and old. The shower fixures had rust. I tried to move my bed to plug an item in the electric outlet and the bed headboard broke off hitting the wall. There was a party in the break room
next to the front desk at 1am and people were yelling down the hall. The police was called. Later in the day, I came back to my room at 5pm and my room wasn't clean ie bed wasn't made and trash in the trash cans. There was no fresh towels. The staff tried to make excuses saying maybe the do not disturb sign was on the door which it wasn't. I stated I should have stayed at a different hotel and the house keeping manager said that my choice. I was later told by the house keeping manager that the housekeeper for that section went home early. The hotel offered to clean the room on the spot but I moved to a different room that was clean.The staff refunded my money for one night. This by far was one of the worst hotels I ever stayed at. The room next to me complained when the headboard hit the wall and they were refunded thier money. If you are smart, run from this place.
- Fairview Heights Ramada Inn
- Fairview Heights Ramada
