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Holiday Inn Hotel and Suites Chicago Northwest – reviews, photos

3.0 of 5
495 Airport Road, Elgin, IL 60123
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Holiday Inn Hotel and Suites Chicago Northwest
Holiday Inn Hotel and Suites Chicago Northwest
Holiday Inn Hotel and Suites Chicago Northwest
Holiday Inn Hotel and Suites Chicago Northwest
Holiday Inn Hotel and Suites Chicago Northwest
Holiday Inn Hotel and Suites Chicago Northwest
Ranked #6 of 9 hotels in Elgin
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    7
    10
    6
    5
    5
Date Rating
Destruction Bay, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Black Mold and Worn Out Matresses”
1 of 5 stars Reviewed 20 September 2010

After travelling throughout the USA for 5 weeks, Room 443 at the Holiday Inn in Elgin IL was the worst of our trip. The bed matresses were so worn it was extremely difficult to sleep and the room reeked of mold. It wasn't until morning when we attempted to open the window blinds that we found the blinds stuck to the window with fibrous black mold.
The back side of the blinds, window frames and adjacent wallpaper were covered with mold so extensive it was incredulous that staff or previous customers did not report the hazard. The hotel front desk staff were disinterested in the pictures that I provided and only replied "eeww!" No apology, reimbursement and no promise to immediately address the health hazard. I would never recommend this hotel to anybody!!

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask KluaneLake about Holiday Inn Hotel and Suites Chicago Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Value”
5 of 5 stars Reviewed 20 July 2010

All staff were friendly and helpful. Provided a shuttle bus to the local train station or the Spring Hill Shopping Mall. Collected on time. Food in Bennigan's was excellant.

  • Stayed June 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LynGD about Holiday Inn Hotel and Suites Chicago Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin Ruppenthal, Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review
21 July 2010
Dear LynGD,
Thank you so much taking the time to review our hotel. We are glad you
enjoyed your stay and our restaurant, and were able to take advantage of
our shuttle service. We appreciate and value your business, and hope you
will stay with us again soon.
Sincerely, Erin Ruppenthal, S&L Hospitality
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Bangalore
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
“Quiet and peaceful with close proximity to last station of Metra Rail”
4 of 5 stars Reviewed 23 June 2010

Good hotel to stay especially if you have work close to elgin. The travel to Union station took nearly an hour with the metrail but was convenient and the hotel was kind enough to offer a pickup even though it was close to 23:30.

  • Stayed April 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pac29 about Holiday Inn Hotel and Suites Chicago Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groveland, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Smokey room and stole my credit card number!”
1 of 5 stars Reviewed 17 May 2010

Stayed here for a concert. All they had left were supposedly smoking rooms, although the hotel didn't look that full. I even offered to pay the difference for a suite to no avail. The obviously smelled horrible being that it was a smoking room- why do they still have smoking rooms? The A/C was noisy and the sheets were thin with no comforter. To top all that off, I had to leave a credit card for incidentals which in turn they stole the number and tried to purchase $4000 worth of stuff in Colorado! I would never stay here again. The front staff was rude and are crooks!

  • Stayed May 2010, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask drmilk about Holiday Inn Hotel and Suites Chicago Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather Pinderski, Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review
6 July 2010
The Holiday Inn was sold out for the weekend of May 17, 2010 due to the Melodic Rock Fest being held at the Elgin Roadhouse. Smoking rooms are usually the last rooms to fill and on a weekend like this one, that was all we had available. As for any credit card number being stolen, the hotel received no complaint, and no police report was filed with the Elgin police department
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“Worked well”
5 of 5 stars Reviewed 27 April 2010

We were traveling from Minneapolis to Chicago for a Saturday event. The drive time from Minneapolis to Elgin was about 6 hours, we arrived at about 11:30 pm, the room was fairly inexpensive, very clean, very comfortable for myself, wife, and adult son. There were 2 queen beds in the room. Everything about the room worked well, nothing too fancy just excellent standard fare for the evening. It was easy to get too off the tollway, there was plenty of parking (even though a wedding was going on). Check in was a breeze.

No breakfast came with the room. We got up, checked out and drove in to Chicago, about 45 minutes to downtown.

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PassOut76 about Holiday Inn Hotel and Suites Chicago Northwest
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Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

  • Holiday Inn Elgin
  • Holiday Inn Chicago Northwest
  • Elgin Holiday Inn
Address: 495 Airport Road, Elgin, IL 60123
Price range (per night):* INR5,016 - 6,520

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