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Hampton Inn Chicago/Elgin – reviews, photos

2.5 of 5
405 Airport Road, Elgin, IL 60123
Hotel amenities
Hampton Inn Chicago/Elgin
Hampton Inn Chicago/Elgin
Hampton Inn Chicago/Elgin
Hampton Inn Chicago/Elgin
Hampton Inn Chicago/Elgin
Hampton Inn Chicago/Elgin
Ranked #4 of 9 hotels in Elgin
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    6
    10
    5
    1
    0
Date Rating
Raleigh, North Carolina
Senior Contributor
42 reviews 42 reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
“One of the worst Hampton Inn stays I've experienced.”
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I travel quite a bit and stay at Hamptons quite a bit as well. Typically pretty good value for the price and I know what I'm getting. This HI was one of the worst I've experienced. They had the wrong room type for me at check in. Front desk girl was a bit lost but she fixed that. Problem was they gave me a room that they must not have been prepared to provide. It was dirty and very cold. Overlooked that but when I was getting ready the next morning, another occupant unlocked the door and started to come in the room! I'm glad I was already showered and dressed (more for her sake than mine). Not a good stay overall.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MattArmb9 about Hampton Inn Chicago/Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinne Dirks, Manager at Hampton Inn Chicago/Elgin, responded to this review
19 January 2012
On behalf of the Hampton Inn Elgin, kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. We sincerely regret the inconvenience caused to you because of this. Our management team has followed up with our staff members on this specific situation and have put additional measures in place to assure this will not reoccur for you or any other guest. We take your review very seriously and would like to again offer our deepest apology.

We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We reassure you will see improvement and enjoy a more positive association with our hotel in the future.

Sincerely,

Jason Dusenberry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Enjoyed Stay... Would Recommend”
4 of 5 stars Reviewed 26 December 2011

We stayed here for one night on Christmas Eve. The hotel was clean and the staff was courteous. Our room was large and well appointed/comfortable. The bed and pillows were very comfortable. We slept great. We werent sure what to expect for breakfast and were pleasantly surprised! They had cheese omelets, sausage, potatoes, oatmeal, belgian waffles, bakery items, yogurt, cereal, juices, etc. We would stay here again and recommend to others. Great value!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ewaldman about Hampton Inn Chicago/Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Above average”
4 of 5 stars Reviewed 10 September 2011

Having stayed in many chain hotels of this class, we found this one to be a step above. It was well maintained and clean. Also very convenient to the Interstate, but far enough away to be very quiet.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask traveller70029 about Hampton Inn Chicago/Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walkersville, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Disappointing for a Hampton”
3 of 5 stars Reviewed 2 August 2011

Was very disappointed that there were no suites. Do not be fooled by their version of a king studio suite. It is a regular sized hotel room with a king bed and a pullout sofa...small! I was looking for a reason to get out of there and find a suite at another hotel, but when I asked if any rooms had a minifridge so I could store formula for my newborn, they were able to accommodate my request. The lobby and breakfast area was not very clean, and had an awkward setup. The air in my room was very damp which made the carpet feel sticky, so I felt cold and wet while in the room. The bathroom was surprisingly clean!!!! I would not stay here again on a return visit unless renovations to the building were done a d suites were added.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Buscheka about Hampton Inn Chicago/Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Paul, MN
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Traveling Home”
4 of 5 stars Reviewed 7 November 2010

My wife and I stayed at the Hampton on our way home from a trip to Ohio. This hotel is easily accessible from the interstate. The front desk staff were very pleasant. Our room was clean and quiet. The bed was very comfortable. This hotel is a very nice place to stay while traveling in the area. The breakfast area has the usual Hampton Inn fare. I would recommend this hotel to anyone traveling in the area.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask noaksmn about Hampton Inn Chicago/Elgin
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Additional Information about Hampton Inn Chicago/Elgin

  • Hampton Inn Elgin
  • Elgin Hampton Inn
Address: 405 Airport Road, Elgin, IL 60123
Price range (per night):* INR4,681 - 6,632

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