“Rude front desk, Air Conditioner was terrible.. We didn't stay”
If its a hot and muggy day in Illinois, I would suggest anywhere but here! Our room was absolutely sweltering upon arrival. We turned the AC on full blast and hit the town, thinking that we would return to a cool room. Several hours later the room was still unbearably hot. I asked the front desk clerk if we could switch rooms, a simple request that seemed to really irritate him. This room proved no better, the air conditioner units are just too small for these rooms. We checked out that night and requested our money back.. further annoying the staff who slammed stuff around and all but threw my receipt at me.. Yikes. The next hotel we tried was comparably priced and the AC was great, free wifi (at this hotel, you need to pay $3 and only a handful of rooms have access) and great staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC