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Extended StayAmerica Chicago-Downers Grove – reviews, photos

2.0 of 5
3150 Finley Road, Downers Grove, IL 60515
Hotel amenities
Extended StayAmerica Chicago-Downers Grove
Extended StayAmerica Chicago-Downers Grove
Extended StayAmerica Chicago-Downers Grove
Extended StayAmerica Chicago-Downers Grove
Extended StayAmerica Chicago-Downers Grove
Extended StayAmerica Chicago-Downers Grove
3.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    0
    3
    1
    2
    4
Date Rating
columbia, sc usa
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Beware of Third Floor”
3 of 5 stars Reviewed 27 August 2010

I recently stayed for a month and things didn't get off to a great start. I came in a day earlier than my month long reservations. They were able to get me in, but I had to have a smokng room. Beware of the 3rd floor, unless you smoke. The whole floor smells like an ashtray and the room I was in dire need of a remodel 304. From the carpet, to the upholstered chair that I wouldn't sit in.
I had a reservation for a non-smoking room and was promised to be moved to one the next day. When I went down the next afternoon, I was told they didn't have any non-smoking rooms and there was a wait list of about 10 people wanting to change rooms. Later that same day, my brother checked in an got a non-smoking room and another gentleman got a non-smoking room as I waited to discuss my situation. After calling the company reservation line and discussing my situation and my threats of my brother and I moving out they moved me into another room the next morning.
Room 114 was so much better. It wasn't perfect, as this is an older hotel. It was updated and had everything I needed. I would stay here again, but only If I get my non-smoking room.

  • Stayed August 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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grand rapids, mi
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Disgusting”
2 of 5 stars Reviewed 21 April 2009

We stayed here because we had a 6 am flight out of Ohare. It was disgusting. The beds were horrible, the floor was dirty, the TV was small and the bathrooms were gross. We woke up extra early to sit at Ohare just so we didnt have to be there. I am guessing the owner of the hotel is who put all of the good reviews up.

  • Stayed April 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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8 helpful votes 8 helpful votes
“Awesome!”
4 of 5 stars Reviewed 22 July 2008

Contrary to the previous write-ups on this property, this place was in great condition! I paid less than $70 for one night, and it was worth every penny! The staff was awesome, not to mention very flexible; I originally booked the property for three nights, but something came up that led me to make it just one night. Thank you again!

Getting in and out was easy, too, since it connects to Finley Road directly.

  • Liked — how well-kept the place is
  • Disliked — availability of channels on the TV set with content that would anger the Parents Television Council
  • Stayed June 2008, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 77665 about Extended StayAmerica Chicago-Downers Grove
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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
“Lack of professionalisum”
1 of 5 stars Reviewed 18 August 2007
1
person found this review helpful

When arrived on a Saturday night at the hotel after 12 hours driving, no receptionist at front desk, after 15 min someone finally showed, we booked our room almost three weeks in advance, she had nothing ready for us and tried to find a room. I requested an upper floor and she gave us room 210. We were exsausted and went to bed, the next morning I took a shower and found all kind of bites on me. Talked to the front desk and requested the manager, he was not available, we told the receptionist the problem and requested another room, she refunded the money for that night and gave us another room.
On the way to the other room, trash was in the hall way. In the following days I went to a dermatologist and he confirmed bed bug bites, we contacted the local health department, but they could not find anything. The Regional Manager of the hotel, was onsite the following Wednesday, I talked to him, but he reffered me to the hotel insurance, they should contact me within 24 hours, I also told him about the trash which was still in the hall way.
We left one week later and the trash was still there.
The Insurance just contacted me this week (three weeks later and told me that there is no case what so ever)

  • Liked — Nothing
  • Disliked — Everything
  • Stayed July 2007, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Winston Salem
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Dirty, sheets were torn and overall unclean”
1 of 5 stars Reviewed 12 September 2006

I cannot recommend this hotel. It was not clean, the sheets were torn.

Stayed September 2006
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Additional Information about Extended StayAmerica Chicago-Downers Grove

  • Downers Grove Extended Stay
  • Extended Stay Downers Grove
Address: 3150 Finley Road, Downers Grove, IL 60515
Price range (per night):* INR3,455 - 4,124

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