I booked Red Roof largely due to the glowing reviews here - it was ranked the #1 hotel in Downers Grove. This is a budget hotel. It delivers on that very well but if you're looking for amenities then move on.

I decided to splurge and get the Superior King room. The room was clean, no sign of insects. The bed was saggy and the bedspread worn. Instead of a small bottle of shampoo you get a little packet, which I used on the first day but was not replaced. The Superior King Room includes a coffee maker, again the coffee packets and Styrofoam cups were not replaced daily after I used them. The TV was the old tube type which was fine.

Although it sits near a very busy street I was impressed how quiet it was. This is an old-style two story motel with outside entrance doors for each room, so you do hear cars in the parking lot, people talking outside, etc. They do have free coffee but you have to walk outdoors to the lobby to get it, not a big deal unless weather is inclement.

Others have noted the friendly staff. The night clerk was not particularly friendly, the day clerk was extremely friendly and helpful.

Overall this is a solid hotel if you are looking for a low cost place to crash. If you're looking for anything more than the basics I would look elsewhere.

The staff at red roof inn were very very good to me and my wife and my dogs. I have bin in a lot of hotel's and this one is the best i've ever stayed in. I will conitune to stay there any time I need a place to stay. The service was great. The staff was very friendly and polite to me and my wife and dogs. The inn was very clean inside and out. The room's were very clean. When ever I ask a qeustion about anything they were very quick to responed to me. What I like to was if they did not know the right ansewer they said I need to ask another employee to help them get the right ansewer. They were verysmart about the surounding area for place's to eat and place's to go two have a fun time.

Booked this room for a 5 day stay to visit in the area. Booked on the Red Roof Inn website and that is how you get the best deal. They have a September special discount for those over 50. I had booked a non-smoking room. Upon arrival the front desk person was very nice and I had her confirm that my room was non-smoking. Upon checking out the room unfortunately the bathroom toilet had several cigarette butts in it and one pillowcase had ashes on it. So, I went to the front desk and she was very helpful and gave me a key to check out another room before moving my stuff. The new room was very clean and had good lighting for reading by the bed and at the sink for makeup, etc. It was nice to have free Wi-Fi here. Also, I had brought a cooler and used the ice machine every day and it always had plenty of ice in it. They also have a food order-in menu for the area which had many choices but I didn't use it this trip. For those with pets they can stay overnight for free but you can't leave them in the room unattended. The lobby has good coffee in the morning and for members of their club free daily newspapers. The staff was very nice and helpful. I would recommend this hotel for anyone who is visiting the area and needs a clean, good-sized room in a safe location.

The room was clean, comfortable and VERY QUIET. The staff was very friendly and helpful. The location is fairly central in the Chicago metropolitan area and seemed to be fairly safe. There are lots of restaurants and shopping close by. I was so pleased with everything!