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Back to Doubletree Guest Suites & Conference Center Chicago / Downers Grove

Doubletree Guest Suites & Conference Center Chicago / Downers Grove – reviews, photos

3.5 of 5
2111 Butterfield Road, Downers Grove, IL 60515
Hotel amenities
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
Doubletree Guest Suites & Conference Center Chicago / Downers Grove
3.5 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    34
    19
    14
    6
    8
Date Rating
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Comfortable and clean - perfect for business travel”
4 of 5 stars Reviewed 1 February 2012

Normally stay someplace else when traveling but decided to try the Doubletree as the other hotel was getting "tired." Generally liked this Doubletree better. The bed was much more comfortable. The TV's are old tube style, and the channel selection is very limited so that is a negative - hope that gets upgraded. Had no difficulty with WIFI in the room which was nice. The breakfast buffet is much more robust, and less expensive, than my usual location. The room would be a bit cramped for two people for a long stay, but for one person on business travel it was just right.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask msm1959 about Doubletree Guest Suites & Conference Center Chicago / Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Great hotel... Will go back!”
5 of 5 stars Reviewed 27 January 2012

Really liked this hotel. The suites are simple yet well kept. The food was good & sleep quality great. Didn't have time to visit the restaurant but that too looked great.
Will be a good place for business visitors.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ikazi about Doubletree Guest Suites & Conference Center Chicago / Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Expected a bit more but nice!”
4 of 5 stars Reviewed 24 January 2012

The rooms are huge as every room is a suite with a separate living room. Some of the decor is dated and the TVs are old with the huge backs. Too bad they weren't flat screens. Bathrooms are tiny and need updating. It was hard to open/close shower door. Beds were very comfortable and clear. Nice to be greeted with a warm cookie. But the breakfast is about $14 and not that great.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ProfessorCool about Doubletree Guest Suites & Conference Center Chicago / Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
1 review
“Amazing Staff”
5 of 5 stars Reviewed 21 January 2012

I am a Diamond status business traveler and I travel all over the country staying at a variety of the Hilton Brand Hotels. Hands down, Kimberly, Yvonne and Sharon are the best hotel staff that I have encountered time and time again. They remember guests names and preferences and constantly make their guest feel welcome. I must admit, I tend to go to their line when checking in even if it means waiting a couple minutes more. They all deserve Gold standards for providing 4Star quality.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask abiz0101 about Doubletree Guest Suites & Conference Center Chicago / Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
2 reviews
“One of the worst hotels I have stayed at...”
1 of 5 stars Reviewed 17 January 2012

1) The biggest problem with this hotel is its layout. All rooms face The atrium area on the second floor, making a tall donut shape building. It is very loud. Having a double door with glass (with a curtain) did not help reduce the noise at all. My room was on the 4th floor. There were people gathering at the atrium at 11pm and was not able to fall asleep until past 1am because of the noise. Then, at 5am, I was awaken by the noise of the hotel staff preparing for the breakfast which starts at 7am.
2) They were unable to give us the room I reserved. We were family of four and reserved 2 double beds and a pull out sofa bed. Instead, they gave us a 1 king plus pull out sofa bed. The sofa bed mattress sort of made a mild V-shape that it was very uncomfortable for 2 people to sleep on.
3) I started wheezing after few minutes of being in the bedroom. I have only experienced wheezing 3 times in my life time and this happened to be one of them. I had to use my son's asthma medication during the stay. I was not able to change the hotel due to being there as a part of a group (my sons' sports team).
4) No free Wi-Fi for the hotel guests. We were told that we have to pay additional fees to use their Wi-Fi connections. Unheard of:(
5) The elevators were the slowest elevators of all I have experienced. There were kids monopolizing the elevators and I waited 5 minutes for one to arrive on the average and the staff failed to control the situation.
6) There were no clean towels left in the pool. Jacuzzi was down with plywood all propped up.
7) House keeping did not bother to give us enough toilet paper. I had to request some.
8) My son went down to get some breakfast and brought it back to the room to eat because there were no clean table available at the breakfast area. When he went to get some more food, he was requested for another breakfast voucher. He had already given his for that day on the 1st trip and was not allowed to get seconds. He was wearing the team uniform.
9) Horrible room service... No one answers the phone. When finally got a hold of someone, they said 1 hour for a pizza:(

I used to like Doubletree. Not anymore. NEVER AGAIN.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask HockeyPookie about Doubletree Guest Suites & Conference Center Chicago / Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Doubletree Guest Suites & Conference Center Chicago / Downers Grove

  • Doubletree Downers Grove
  • Doubletree Chicago Downer Grove
Address: 2111 Butterfield Road, Downers Grove, IL 60515
Price range (per night):* INR5,684 - 12,038

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