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Comfort Inn Downers Grove – reviews, photos

2.0 of 5
3010 Finley Rd, Downers Grove, IL 60515-1118
Hotel amenities
Comfort Inn Downers Grove
Comfort Inn Downers Grove
Comfort Inn Downers Grove
Comfort Inn Downers Grove
Comfort Inn Downers Grove
Comfort Inn Downers Grove
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    9
    6
    5
    4
    3
Date Rating
London, England
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Would probably not stay again.”
2 of 5 stars Reviewed 13 September 2011

Got to our room but could not connect to the wireless internet in this area. The front desk in broken English told me to ring the internet company to fix the problem which I said no to. I was then given another room but this was road side and noisy. Changed to yet another room which was finally okay. Next morning we could not connect to the internet in this room. I was again told I had to ring the internet company as they have nothing to do with the internet. Getting nowhere I rang and after telling them the problem they said they would ring the hotel as it was there problem all along.

The rooms were a decent size but the beds where very uncomfortable. Luckily we were out most of the 5 days we were there. Would not stay here again.

Stayed August 2011, travelled with family
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Ask Magicmerl about Comfort Inn Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Grove, General Manager at Comfort Inn Downers Grove, responded to this review
6 January 2012
Magicmerl I would like to thank you for taking time to review us here in Trip Advisor. I would like to apologize about the inconvenience that you experienced during your stay. I would like to inform you that the hotel is now under a new Hotel Manager. I hope that you can give us another chance and I assure you a better guest and hotel experience.
Rowie Zamora/Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“very bad--everything outdated. Bad Bugs everywhere...”
1 of 5 stars Reviewed 14 July 2011

very bad--everything outdated. Bad Bugs everywhere...Very discomforting Beds ...its feel like room were clean once a month. dust, bad bugs, and unprofessional people.. Night clerk were in short and than he call manager and manager came out without shirt. I checked out immediatley did not wait for my refund. I called choice and its said they will investigate. thats all. Comfort inn in Downers Grove is Ugley --thats all fox

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SP1_10 about Comfort Inn Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington IL
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Good Location”
4 of 5 stars Reviewed 16 March 2011

The hotel has good size rooms, the bathrooms were a little outdated but but everything worked fine. Was in a good neighborhood with lots of options for eating and shopping. Only complaint we had was finding a bug in the bathroom and they promptly took care of the problem and discounted the room. Would stay again.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rbt226 about Comfort Inn Downers Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Dated & tattered, but clean & cheap.”
3 of 5 stars Reviewed 9 March 2011

A bit hard to find the actual entrance to the hotel parking lot. It's on Butterfield.....watch for the postage-stamp sized sign. Check-in and check-out were seamless....with a friendly staff. Older building....feels kind of like a '70's college dormitory. Room was adequate. Room (2 double beds) & bathroom were clean, comfortable and reasonably quiet. There was some permanent discoloration in the tub, and permastains on the bathroom ceiling (?). Paint was peeling on the back of the bathroom door at the floor level. Breakfast was adequate...cereal, english muffins, bagels, waffles..between 8am and 10am when they closed, the only fruit left was some dicey-looking oranges. Rate was WAY cheap, though...$55 for a Thursday night! As long as it's clean, I can live with a bit of tatter and a skimpy breakfast for that kind of rate within one hour of downtown Chicago. A really deep scrubbing and a couple weeks of a handyman would do wonders here, but I got the sense that Comfort Inns were running this one on skinny margins.

  • Stayed March 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Iorek66 about Comfort Inn Downers Grove
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Bloomington, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent value, excellent staff”
5 of 5 stars Reviewed 15 February 2011

I was in Downers Grove due to a family member's medical emergency. The hotel was very close to Good Samaritan Hospital. After spending my first night in the hospital waiting room, I called the Comfort Inn. They were so helpful, allowing me to check in early and maintain an open ended stay. They directed me to local restaurants and shopping, plus provided all the toiletries I didn't have time to pack before I left home.

The bed and bedding were very comfortable, with four fluffy pillows on each bed. There was also a reading area in the room, and a small dining table and chairs. The TV worked very well. The bathroom was clean and the shower was really nice - lots of hot water and good water pressure. The Wi-Fi worked perfectly in my room. The complimentary breakfast was mainly pastries and bagels but they did offer waffles, juice, coffee, yogurt and fruit. It was enough to get you out the door and keep you going until lunch.

The Comfort Inn is a clean and comfortable place to stay. They treated me like I was in a 4 star hotel, at a 2 star price. I'll be back next time I need to be in the area.

  • Stayed February 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MinniMomma about Comfort Inn Downers Grove
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Additional Information about Comfort Inn Downers Grove

  • Downers Grove Comfort Inn
Address: 3010 Finley Rd, Downers Grove, IL 60515-1118
Price range (per night):* INR4,904 - 6,799

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