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Quality Inn and Suites – reviews, photos

154 Plaza Drive, Dixon, IL 61021
Hotel amenities
Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
Ranked #1 of 3 hotels in Dixon
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    6
    2
    0
    2
Date Rating
1 review
“Horrible to our service men and women”
1 of 5 stars Reviewed 24 December 2009

I was staying at this hotel and witnessed them check in a service man and his wife at 2:30am and then saw them getting kicked out at 4am. My room was next to theirs and I called the front desk to let them know they were a but loud. I never knew they would call the police and have them escorted out!!!! Customer service is a big fat zero. You are going to kick out the men and women fighting for us in Iraq!!!!!

    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Freeportfreddy about Quality Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, MI
Top Contributor
84 reviews 84 reviews
Reviews in 62 cities Reviews in 62 cities
49 helpful votes 49 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed 17 August 2009

This hotel was much nicer than we expected. Not the typical Quality Inn. Fairly new, very clean, rooms were quiet, breakfast was well stocked and very fresh; front desk staff were very pleasant and accommodating. The only minor comment is that the heating/cooling system was difficult to control. If we turned the temperature up even one degree, the AC went off and the heat came on--totally unnecessary in August. We'll stay here or recommend this hotel.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Janice1978 about Quality Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joliet, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good value, clean & friendly”
5 of 5 stars Reviewed 12 July 2009

We were traveling to Dixon for a family reunion and had originally book a king room for the two of us. Our travel plans changed and our son went with us at the last minute. When we checked in they were booked but they were able to switch some other reservations around to give us the 2 double bed. The location is good, hotel is clean, pool and workout room were great and the breakfast was very good as well.
We had several others with our reunion that stayed here and all were happy.

  • Stayed July 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debyjo about Quality Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago, il
1 review
“Pool a huge plus...”
3 of 5 stars Reviewed 4 July 2009

We were totally not prepared- these rooms are SMALL! Not just small- miniscule! We'd booked a "suite"- I've stayed in rooms larger than this entire suite... The coffee table in front of the sofa had to be moved, of course, to open the sofabed. But there was nowhere to move it to! We wound up carrying it into the bedroom and turning it on it's side against the wall every night, and then moving it back in the morning. What a pain...

Other negatives-
1) We booked a non-smoking room, but it was down a smoking corridor?! We had to walk thru smoke every time we went in/out of the room.
2) The heating/air conditioner unit is located in a locked closet, and leaked- we had to keep walking thru a puddle on that side of the room!
3) There was supposed to be TV and DVD players in both rooms, but there was not. Adults wound up watching kids movies, which we had looked forward to NOT having to do. :-(

There are a few things going for this hotel-
1) The pool was fabulous- the slide totally makes this area a plus. The kids loved it- said it was their favorite pool on vacation, ever.
2) The breakfast was very good, nice selection...
3) Staff was very nice. (Though unresponsive to my issues listed above.)

Would I recommend it?
Well, the pool made it fantastic for the kids, but I wouldn't recommend it for families as the rooms are so small! Yes- IF you are a small family... Or can book additional rooms. Our group of 2 adults and 3 kids (aged 12, 10, 8) was way cramped...
And honestly? It's not like there is a better choice in Dixon! So- it's a reluctant yes...

  • Stayed June 2009, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ladycayte about Quality Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohio
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“finest quality inn ive seen”
5 of 5 stars Reviewed 10 October 2008

very kind staff very nice pool whirlpool area with waterslide best complementary breakfast ive seen in a hotel view from back of hotel looks out over miles and miles of cornfields

  • Stayed June 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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Ask roadtrippin33 about Quality Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Quality Inn and Suites Also Known As

  • Quality Inn Dixon
  • Dixon Quality Inn
Address: 154 Plaza Drive, Dixon, IL 61021

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