We stayed at this hotel for our weekend getaway with the kids. The hotel ended up being the best part of the trip. The staff were very helpful and printed out the schedules for all the buses that came by the hotel. The room was very clean and had everything we needed to cook our meals. The shower was a little powerful but it felt good on our tired bodies. There was no pool or no cots but we could exercise at a local facility. It was a nice hotel to stay at.

Terribly filthy. Nothing clean anywhere. Super rude staff. Only stayed on night and left. Would never stay there again.

Customer service reps at this hotel made it clear that they were unwilling to accomodate our requests just because we booked with Priceline. Not only that, but she was downright rude. I also find anyone working at the front desk with bright pink hair and multiple piercings to be unprofessional.

Priceline only guarantees a room will sleep two people, which us understandable. However, I have never had a problem requesting a room with two beds any other time I have used Priceline. Even though there were clearly rooms with two beds available, they gave us a difficult time with upgrading and charged us a fee. They were unwilling to work out any other upgrade options with us, despite our willingness to pay more, because we had used Priceline.

For the same reason, it was nearly impossible to get enough towels and pillows for our group. Rooms were stocked with two cups, and the front desk staff refused to provide us with more. They also were unable to provide us with maps of the area or CTA routes/schedules. The hotel room itself was cramped, and nothing special. It would have been fine if not for the other issues.

I would never return to this hotel, even if it was free. My money is better spent on places that respect my business, regardless of how the hotel room was booked.

Late arrival prompted us to book this so called airport hotel. It is 5 miles away from the airport and a 25$ cab fare. There is no shuttle bus. You may save in the price of the room but you will definitely pay for the taxi. Don't believe it when they say Extended Stay O'hare.