Late arrival prompted us to book this so called airport hotel. It is 5 miles away from the airport and a 25$ cab fare. There is no shuttle bus. You may save in the price of the room but you will definitely pay for the taxi. Don't believe it when they say Extended Stay O'hare.

The front desk staff was great in accomodating our request for a king bed and a room on the ground floor. The room was nicely decorated, and had a sofa sleeper and recliner. Wireless internet was an add'l $5 for the entire stay. The kitchen area was nicely appointed with a toaster, microwave, apt size oven/stove, and a full size fridge. Dish soap was availalable on request at the front desk. Continental breakfast was offered on weekdays, and had hot cereals, pastries, breads and juice. The toaster didn't work right, burning everything if you forget to check it, however we solved this problem by taking our breakfast back to our room and using our toaster there. The lack of daily room service (as is typical of any extended-stay typer of hotel) was not a problem for us. We were able to park our vehicle right in front of our window. This is considered an "airport" hotel, however we did not hear any air traffic in our room.

We stayed here to escape the high cost of staying in the city. The room was half the price as downtown hotels, and parking was free. We were in close proximity of the Rosemont train station, which had a park and ride for $3 a day. It was about a 45 minute commute by train to downtown, and public transportation was fairly user friendly.

Stayed here many times and rooms are reasonable. However, the manager, Greg W., is very unreasonable. I asked the clerk if I could speak to the manager, who wasn't available, but she called him on the phone. Before handing the phone to me, the clerk explained that I was a regular customer who wanted to speak to him about a concern and Greg REFUSED to speak to me. Greg spoke to the clerk fro 10 minutes but would not address me concern. A manager who refuses to talk to a customer does not deserve to run a business. Very unprofessional.