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Hilton Garden Inn Chicago O'Hare Airport – reviews, photos

3.0 of 5
2930 South River Road, Des Plaines, IL 60018
Hotel amenities
Hilton Garden Inn Chicago O'Hare Airport
Hilton Garden Inn Chicago O'Hare Airport
Hilton Garden Inn Chicago O'Hare Airport
Hilton Garden Inn Chicago O'Hare Airport
Hilton Garden Inn Chicago O'Hare Airport
Hilton Garden Inn Chicago O'Hare Airport
Ranked #1 of 10 hotels in Des Plaines
4.5 of 5 stars 231 Reviews
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231 reviews from our community

What travellers say about this hotel
  • Shuttle service(8)
  • FREE parking(7)
  • Very friendly(7)
  • Business center(5)
  • Would definitely stay(5)
  • Train station(4)
  • Blue line(4)
  • American Grill(3)
  • Kiddie pool(3)
Traveller rating
    165
    57
    6
    3
    0
Only show reviews for Family (54) | Couples (44) | Business (92)
Date Rating
Cedar Lake, Indiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
“A no brainier if you travel”
4 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

This hotel is nicely placed by O'hare airport, but not right next door, so jet planes aren't buzzing your room all night. Also it is right next to a brand new casino, it is within walking distance. The park and fly rate is fantastic, and the shuttle service is quick and courteous. Drop off and pick up was a breeze. We didn't even wait 5 minutes after we called when we returned to be picked up, which is part of the park and fly price. Hotel has a restaurant, room service, fantastic pool, and ample parking. When we fly out of O'hare, this is where we will stay hands down!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dale H about Hilton Garden Inn Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Garcia, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review
8 March 2012
Dear Dale H,

We appreciate you taking the time to share your feedback with us. I'm glad to hear that our park and fly package worked well with your stay. Thank you again for choosing to stay with us! Please contact us directly if we can be of any further assistance. We look forward to seeing you in the near future and hope you have a great week.

Best regards,

Dan Garcia
Hilton Garden Inn Chicago O'Hare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Top Contributor
85 reviews 85 reviews
Reviews in 65 cities Reviews in 65 cities
82 helpful votes 82 helpful votes
“Good Solid HGI”
4 of 5 stars Reviewed 4 February 2012

This HGI is well managed, clean, and comfortable.
It's an easy drive from Ohare car rental lot and nice and quiet even though close to the airport.
I'll stay here again next time I'm flying into Ohare.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hortkie about Hilton Garden Inn Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Garcia, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review
8 March 2012
Dear Hortkie,

Thank you for posting a review of your experience at our property. It was a pleasure to provide you with a clean and comfortable stay. We hope to be able to extend our hospitality to you sometime soon. Thank you again for staying with us!

Best regards,

Dan Garcia
Hilton Garden Inn Chicago O'Hare
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Parma, MI
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Love this place!”
5 of 5 stars Reviewed 31 January 2012

We have stayed at this hotel in December 2011 and also New Year's Eve 2012, as well as late January 2012. We have family living nearby, and we may be back!

This is a delightful place, even as they are renovating the lobby.

Great pool, great restaurant, very comfortable room and bed, quiet room atmosphere. I can't find a single thing to find fault with!

We have had a regular room, Jacuzzi room, have ordered room service, have used the pool extensively, have had the breakfast. Nothing to complain about anywhere.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynda C about Hilton Garden Inn Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Garcia, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review
8 March 2012
Dear Lynda C,

I'm glad to hear that you have enjoyed your previous stays at our property, regardless of our renovation taking place during one of your times here. Thank you for your patience with our property while we make these exciting renovations. I'm glad to share with you that we are have finished the majority of the renovations and are very excited to finalize our product within the next couple of weeks!

Thank you again for choosing our hotel, we look forward to seeing you again.

Sincerely,
Dan Garcia
Hilton Garden Inn Chicago O'Hare
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Greenwood, Indiana
Contributor
19 reviews 19 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Great price, great location, great service”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I stayed here near the end of January and hosted a workshop in a banquet room. The location is very convenient and they have regular shuttles to O'Hare. The construction was going on when I arrived, but in the final stages, and everything looks really nice. Banquet staff was outstanding. Breakfast in the morning was very, very good. Hot tub was a little too hot for my liking; if I had children with me the pool facility would have been a welcome outlet for energy! Room was in great shape, very comfortable, very clean, everything I could hope for. They will even take you via shuttle to the CTS station and pick you up so you don't have to pay parking at the lot or drive downtown. If you go, pay the extra for the bed and breakfast rate, it's totally worth it.

Room Tip: odd-numbered rooms are on the south side of the building. The building is right on the approach to...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cy1229 about Hilton Garden Inn Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Garcia, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review
11 March 2012
Dear cy1229,

I'd like to start off by thanking you for choosing our hotel to host your workshop. I hope everything went well with your meeting! I'm very pleased to hear that you enjoyed our breakfast, shuttle transportation and room accommodations. For future reference, we are more than happy to turn down the temperature of our hot tub at your request.

I'm also glad to inform you that we are in the process of putting the finishing touches on our renovation and will be ready to present our completed new product very soon. Please come back in the future to see our new hotel! If I can be of any assistance, feel free to contact the hotel directly. Thank you and have a great week!

Best regards,

Dan Garcia
Hilton Garden Inn Chicago O'Hare
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Nashville, TN USA
Top Contributor
113 reviews 113 reviews
Reviews in 47 cities Reviews in 47 cities
45 helpful votes 45 helpful votes
“Even during construction- very good impression”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

My first stay here. I was prepared for the lobby renovations , but still surprised by so much work at once. The staff were careful to ensure guest comfort though.
Hotel is in flight path to airport, but I did not notice this much once inside.
Great staff- especially the shuttle drivers.
Rooms were comfortable and bed was superb.
Free internet!
I skipped breakfast due to snowstorm so no comments on that.
I recommend this for an airport location hotel.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pine129 about Hilton Garden Inn Chicago O'Hare Airport
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Additional Information about Hilton Garden Inn Chicago O'Hare Airport

  • Hilton Garden Inn Des Plaines
  • Hilton Des Plaines
  • Des Plaines Hilton
Address: 2930 South River Road, Des Plaines, IL 60018
Price range (per night):* INR6,019 - 12,038

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