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BEST WESTERN Des Plaines Inn – reviews, photos

2.0 of 5
1231 Lee Street, Des Plaines, IL 60018
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BEST WESTERN Des Plaines Inn
BEST WESTERN Des Plaines Inn
BEST WESTERN Des Plaines Inn
BEST WESTERN Des Plaines Inn
BEST WESTERN Des Plaines Inn
BEST WESTERN Des Plaines Inn
Ranked #4 of 10 hotels in Des Plaines
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    14
    14
    15
    3
    10
Date Rating
Des Plaines
1 review
“Good Hotel”
5 of 5 stars Reviewed 18 April 2012

Stayed here for 2 weeks while we found a place to stay after just moving here from out of town. They were helpful in getting us a good room at a reasonable price for the duration of our stay. Friendly and helpful employees. Room was clean and everything was in working order. TV quality not so good, color was off and power button on TV didn't work. Remote worked perfectly, however. Very quiet, we had no problem with noise disturbances. GREAT location, right by downtown. Everything you need is here. We enjoyed our stay here very much and definitely recommend staying here =)

  • Stayed April 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Beth839 about BEST WESTERN Des Plaines Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great place!”
5 of 5 stars Reviewed 10 April 2012

What a wonderful hotel to stay in. Rooms are very clean. Everyone is more than hopeful. And it is such a relaxing atmosphere. I couldn't be happier.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bigbossman430 about BEST WESTERN Des Plaines Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan,United States
1 review
2 helpful votes 2 helpful votes
“BEDBUGS!”
1 of 5 stars Reviewed 31 March 2012
2
people found this review helpful

The toilet was not working and there were visible bedbugs on the pillow. A horrible filthy hotel!

  • Stayed March 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kathy C about BEST WESTERN Des Plaines Inn
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3 helpful votes 3 helpful votes
“An unfortunate stay not to be repeated.”
1 of 5 stars Reviewed 31 March 2012

We arrived late at night to find our room had a broken toilet with a hole in the basin and water on the bathroom floor. No other rooms were available, and as it was late we stayed anyway, being told we would get a discount in the morning. Upon waking up, found a bed bug on the pillow. Took the bug to the front desk, to be told that since we had prebooked via Hotels.com we would have to deal with Hotels.com for a refund. I was also told that no one else had complained of bed bugs in that room (implying that there was not a problem, perhaps?). When Hotels.com called the front desk, the person at the desk said there were no bed bugs in the room. Very disappointing to be called a liar. I have a picture of the toilet and bed bug that I will be sending to Hotels.com as proof. Breakfast was just Ok. The only positive thing I can say about the hotel is there was heat in the room and there was hot water. Overall, a very unpleasant experience.

  • Stayed March 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LQ4L about BEST WESTERN Des Plaines Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Interesting Experience that we will not repeat.”
3 of 5 stars Reviewed 19 March 2012

I booked this hotel, for a Valentines Day trip, through a package deal on Delta Vacations. This hotel was probably chic in the 80s, but sure is dated. Room was a decent size with a lumpy king bed. The area the hotel is located in is on the border of shady and good. The real kicker is the airport shuttle: It is a cab service that took, a number of phone calls and over an hour to pick us up from the airport. Thank God, I have a patient, understanding wife. If you are looking for peace of mind, stay away from this hotel.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask AAGreenTech about BEST WESTERN Des Plaines Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Des Plaines Inn

  • Best Western Des Plaines
  • Des Plaines Best Western
Address: 1231 Lee Street, Des Plaines, IL 60018
Price range (per night):* INR4,570 - 6,019

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