This is absolutely the worst hotel I've had the misfortune of booking. I was in this city on a job interview and I just wanted a decent (e.g. clean) place to stay. Being unemployed, I needed a cheap room. I wasn't looking for much. When I arrived, the clerk was friendly and gave me directions to my room. This was the only positive part of the stay. I went directly to bed upon arrival. I had trouble getting to sleep because I kept feeling a crawling sensation. Around 1 a.m., I awoke to see a cockroach crawling toward my bed. I got up the next morning, bypassed the continental breakfast (I was NOT going to eat there after seeing the roach) and drove to a fast food restaurant. When I came back, my keycard wouldn't work. I went to the front desk to ask for assistance and the morning clerk was short with me. I left my room again to run to my car for a book-my keycard again wouldn't work. I went to the front to ask for assistance. The clerk said, "You are checking out today, right?" I assured her I would be. However, it was 8:30 a.m. and check out was not until 12:00. I asked if I needed to come back to the front lobby when I left. She said, "No, I'll just go ahead and check you out here." I didn't realize this meant the maid thought I had left. Imagine my suprise when I was dressing and the maid threw open the door to my room. She didn't apologize, just slammed the door shut. I quickly finished dressing and went to put on my shoes, only to discover another (very large) cockroach had taken up residence there.
At this point, I turned on all of the lights and took a closer look at the room. I found stained towels, sheets that hadn't been bleached in a long time and dust in the ice bucket. I really wish I had paid the extra $7 and gone to the next hotel.

My family and I took a drive to Illinois from New Jersey last month to go house hunting and we stayed at the Best Value Inn and Suites. I would say that the hotel is not a 4 star place but for the price we paid I can not complain. I booked my stay there with one of the managers over the phone, a sweet woman by the name a of Star. She made sure that everything was in order for our stay and even remembered the conversation we had had on the phone 2 weeks prior to our visit.
Tha hotel was nice and quiet while we were there and we had no issues with anything. I would recommend this hotel to friends and family and would stay there again if need be.

FAVORITE FEAUTRE> Bar in the lobby!!!

i was there visiting friends,had a great stay ,staff was fourthcoming
and feel will stay there when i am travelling to decatur.

My family stayed at the Best Value Inn & Suites in Decatur, Illinois recently. Our experience was that of wonderenous. You could not ask for a more helpful and outgoing staff. The front desk clerks brighten your day. The rooms were wonderful. Good size beds, rooms do not make you fill crowded. Most importantly they are clean. The outside noise was at times out of hand but you have to take into consideration this is an exterior hotel, all rooms are accessible from the outside. We found that if we had any problems the staff was right on it and took care of it promptly. I would highly recommend this hotel for anyone traveling and trying to save a dollar or two. Rather your a traveling salesman or a family passing through on their family vacation.