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Country Inn & Suites By Carlson, Decatur – reviews, photos

2.5 of 5
5150 Hickory Point Frontage Rd, Decatur, IL 62526
Hotel amenities
Country Inn & Suites By Carlson, Decatur
Country Inn & Suites By Carlson, Decatur
Country Inn & Suites By Carlson, Decatur
Country Inn & Suites By Carlson, Decatur
Country Inn & Suites By Carlson, Decatur
Country Inn & Suites By Carlson, Decatur
Ranked #2 of 10 hotels in Decatur
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    8
    4
    5
    4
Date Rating
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Service in Charming Renovated Inn”
5 of 5 stars Reviewed 24 January 2011
2
people found this review helpful

Walk into the Country Inn and Suites by Carlson to a lobby with a warm, glowing fireplace, study with library books, coffee, tea, midday fresh baked chocolate chip cookie, and small computer table. The desk agent greeted me with a hugh smile, had my reservation completely correct (no feathers), and made me feel special and welcome. Lovely, helpful woman (D. Spears).

Rooms are suites, recently renovated: clean, living room with large screen TV, HBO for free, small extra sink, frig, microwave; bedroom with another large screen tv. Clean bathroom, nice amenities. Closets are small, open (no door or cover) but that did not bother me.Very comfortable. (Old flower motif prior to renovation has been traded in for simpler colors and not overly embellished decor-very comfy

Free breakfast. Vending machines but no in hotel restaurant for meals other than breakfast. Always hot coffee, etc. Bring food and drinks with you for small snack you can microwave in your room or take out of frig. Near retail shopping. Convenient.

Staff is personable, friendly. 5 star service/attitude in reasonably priced hotel. If D. is there, she will lighten your day with her smile, and go out of her way to make sure you are comfortable. Only stayed 1 night.

  • Stayed January 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buffalo Grove, Illinois
1 review
2 helpful votes 2 helpful votes
“Maid took medication from my room”
2 of 5 stars Reviewed 21 September 2010
2
people found this review helpful

While the hotel was nice and fairly clean, I would not recommend staying here. I returned on my third night at the hotel to find my toiletry kit was missing medication I had brought with me. Nothing I can prove, but it is the first time in years of this has happened. Even though I requested a different maid It bothered me knowing this person might still have access to my room.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ronontheroad about Country Inn & Suites By Carlson, Decatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Decatur hotels

Decatur Inn
4 of 5 stars
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central Indiana
Senior Contributor
32 reviews 32 reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“One night”
3 of 5 stars Reviewed 17 July 2010
2
people found this review helpful

We stayed one night while attending a funeral nearby. The room was nice and the breakfast decent. The elevator is slow, but not a big problem. There is a Cracker Barrel nearby and a closed restaurant next door. There are several hotels in the area.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MimiMom68 about Country Inn & Suites By Carlson, Decatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Will not stay again, for many reasons”
2 of 5 stars Reviewed 6 July 2010
1
person found this review helpful

We had a terrible experience at this hotel. The room had apparently been changed from a smoking room to a non-smoking room in the recent renovation, but it smelled awful, particularly the bathroom, whose toilet had not been cleaned for a long while. Every surface was sticky, there were hairs on the pillows, and hair in the tub. To cap it all off, a staff person tried to double-charge us and lied about it in our hearing when we called the credit card company to confirm that we had, indeed, prepaid. We won't stay there again, and advise others to be warned.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Sandylon about Country Inn & Suites By Carlson, Decatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Suburb of Chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Dirty Carpet plus more...”
2 of 5 stars Reviewed 11 September 2008
1
person found this review helpful

When I arrived the roof was being re-done so there was
a lot of dangerous wires, etc. laying around. Once inside
the hotel seemed nice. Upon entering the elevator I noticed
that the carpet was filthy and worn. After a walk down
the hall to my room the carpet was still worn out but did
not think much of it until I entered my room and went into
the bathroom. There were dirty foot prints all over the bathroom
floor from my shoes!!! Disgusting! After I took my shoes off
and walked around in my socks I checked out the bottom...
BLACK! how gross that the carpet was that filthy!
The next morning when I went to take a shower the shower
head was pulled out from the wall. Upon turning it on there
was not a shower but a stream of sorts coming out.
Very basic hotel that needs a real deep super clean.
Close to shopping and restaurants...that is the only plus.
At the time I am writing this review the Country Inn is rated
number one in the area. It makes me cringe to think what the
rest of the hotels are like if this is number one!!!

  • Stayed September 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Country Inn & Suites By Carlson, Decatur

  • Country Inn Decatur
  • Decatur Country Inn
Address: 5150 Hickory Point Frontage Rd, Decatur, IL 62526
Price range (per night):* INR6,576 - 6,743

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