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Courtyard Chicago Midway Airport – reviews, photos

3.0 of 5
6610 South Cicero Avenue, Chicago, IL 60638
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Courtyard Chicago Midway Airport
Ranked #106 of 167 hotels in Chicago
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    9
    9
    6
    3
    2
Date Rating
Columbus, Ohio
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Poor pillows and construction”
3 of 5 stars Reviewed 30 January 2012

I stayed here twice in the month of January 2012 for business - and had terrible nights sleep each time. The rooms are decent and clean - but I have an issue with hotels having pillows that completely deflate upon use. I was seriously considering going over to either a Target or Walmart just to buy a pillow to use for the night instead of the hotel's.

Since I was travelling for business - my breakfast was included in the rate. Breakfast was fantastic, but not worth the usual price of $11.95.

Having the TGI Fridays attached to the hotel made it very convenient for grabbing an easy dinner and drink after a long day.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask prouddaddy75 about Courtyard Chicago Midway Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lou DeMarchi, General Manager at Courtyard Chicago Midway Airport, responded to this review
31 January 2012
Thank you for taking the time to comment on our hotel, your feedback is appreciated and will assist us in providing improved service in the future. We are currently renovating all of our guest rooms. I will look into the issue you had regarding our pillows and make sure that they are up to par. We always wan to make sure to provide our guests with a great nitght rest.

We hope to see you soon
Lou
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New Lenox, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great for early morning flight!”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We stayed here last minute last Thursday night. We had a bad snow storm here in Chicago and had a 6 am flight the next morning. We arrived at 7:30 in the evening and the man who checked us in was very polite and kind. Much nicer service than the River North Courtyard where we stayed in December. I was quite surprised. Room was very clean and has a TGIF attached which was nice since we were hungry and weather was bad. Three minute ride to the airport-I will stay here again if we have early morning flight! FYI this is Bedford Park not Chicago address but airport is literally 2 blocks.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mel7999 about Courtyard Chicago Midway Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lou DeMarchi, General Manager at Courtyard Chicago Midway Airport, responded to this review
23 January 2012
Thank you for taking the time to review our property! We at the Courtyard Chicago Midway are aloways appreciative of any comments about your stay, and I will also make sure to recognize the associate working that evening for providing you with great service.

Thank you again for your time

Lou DeMarchi
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Memphis
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“One of the Best Hotels I've stayed at recently!”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I stayed here for one night in January 2012 while traveling on business. I arrived at Midway, and not too long after calling for a shuttle, the multi-hotel bus pulled up. There is one shuttle serving multiple neighboring hotels, so they have very quick service.

The check-in staff was courteous, professional, and fast. Once in my room, I quickly placed a room-service order with the on-site TGIFriday's. The room was very nice-spacious with pretty decor. The TV was modern and placed perfectly for lying in bed and viewing. Soon, I was sipping wine and munching on pasta after a long day of traveling. The bed was especially comfortable, and I loved the thick and cozy duvet cover.

The next morning, I used the exercise center. There were nice treadmills and ellipticals, each with their own attached TV screen. I didn't have earphones, however, so I had to read the close captioning!

The room's bathroom was very nice and the included toiletries were very good with a lovely scent.

Checkout the next morning was easy and efficient. The shuttle took me back to the Orange Line transit center at Midway, where I took the L back downtown to do so shopping before leaving on Amtrak.

I really enjoyed my stay at this hotel. It was an incredible value, as it felt quite luxurious at a moderate price!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lcking82 about Courtyard Chicago Midway Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
44 reviews 44 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Good value, average service”
3 of 5 stars Reviewed 11 January 2012

Hotel is in a great location to the airport, with average rooms andq average service.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ks0407 about Courtyard Chicago Midway Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lou DeMarchi, General Manager at Courtyard Chicago Midway Airport, responded to this review
16 April 2012
Thank you for taking the time to rate our hotel, your rating means a lot to us. Since your stay we have renovated all of the hotel’s guest room as well as our lobby space. I would encourage you to give us another try if you are in the Chicago Midway area in the future. I am sure that we can provide you and your guests with a much improved experience.
Thank you
Lou DeMarchi
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1 review
“Worst Place to Stay”
1 of 5 stars Reviewed 4 December 2011 via mobile

This is the worst place to stay. Honestly, I probably would have been better staying at Red Roof Inn. The rooms are mediocre. The front desk service is sub-par. The fact that they charge you $13.00 a day to park in a nearly empty parking lot is highway robbery. Just what they charge 120.00 a night for, I haven't figured out yet. Then, on top of that, they continue placing holds on my card everyday for "incidentals" even though I haven't charged a thing to my room. What is that about? I understand keeping a card on file, but continuously placing holds on my account for nothing being charged is ridiculous. I stayed here because I figured a big name like Marriott would have excellent customer service, but because of this stay I will not return to Marriott ever again.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask AngiM2011 about Courtyard Chicago Midway Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lou DeMarchi, General Manager at Courtyard Chicago Midway Airport, responded to this review
5 December 2011
Thank you for taking the time to review our hotel, we cannot improve our services without your feedback.

I am excited to announce that our hotel is going to be renovated in early 2012, and the renovation will include a newly designed lobby as well as guest rooms.

We do charge for parking at our location. The revenue from parking allows us to provide many services to our guests including airport transportation that is avialiable 24 hours. It is regretable that you do not agree with our policy regarding holds on a credit card. It is our standard and common in the indusrty to hold $20.00 per day when you stay in our hotel on your credit card. This hold is necessary to gurantee any potential charges from one of our food and beverage outlets, or any other pay services we offer.

It is our goal to satisfy every guest, every stay thank you for your business and for commenting on your experience at our hotel. We would be honored to serve you in the future.
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Additional Information about Courtyard Chicago Midway Airport

  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 6610 South Cicero Avenue, Chicago, IL 60638
Price range (per night):* INR10,310 - 14,211

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Courtyard Chicago Midway Airport
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