It is quite a nice hotel with a great location. Just one block away from the Hancock tower and the water place. Provides great access to shopping on the magnificent mile. The rooms are clean and good. Staff is helpful. The beds were a bit squeaky tough, maybe because of the frame. The mattresses are very soft, so if you like firm or semi soft; this might not be for you. No free internet in the room, free internet in the lobby.

My family and I absolutely loved our stay at this beautiful hotel. The service was exceptional...the concierge and doormen were very friendly and the restaurant manager even greeted us by name. This is an excellent location for the best shopping and dining. The hotel was lovely mixing elegant historical decor with modern luxury. We would love to stay here again!

The location is fantastic, 1 block off of Michigan Ave, the hotel has updated flat screens, a really comfortable bed and nice lobby bar to relax in. The parking is expensive - $37 a night in the garage accross the street and they charge $9.99 per 24 hours for internet. They say the lobby is free but we could not connect the whole time we were there. Would have no problem staying here again.

I stayed at the Millennium Knickerbocker for two nights on business. The hotel has lots of charm and character, reflective of its age, but has also been nicely upgraded somewhat recently. The guestrooms are very comfortable, with quality furnishings, a nice flat screen, and a stylish bathroom. Overall the hotel was very quiet and the location was extremely convenient to the Magnificent Mile, quality restaurants, Lake Michigan, and other attractions downtown.