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The Willows – reviews, photos

2.5 of 5
555 West Surf Ave, Chicago, IL 60657-6020
Hotel amenities
The Willows
The Willows
The Willows
The Willows
The Willows
The Willows
Ranked #27 of 167 hotels in Chicago
4.5 of 5 stars 153 Reviews
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153 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Lincoln Park(5)
  • Continental breakfast(3)
Traveller rating
    68
    68
    8
    8
    1
Only show reviews for Family (29) | Couples (46) | Business (15)
Date Rating
Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Loved our stay”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

We spent three days in Chicago apt. hunting for my daughter. Hotel was very nice, and the people were so nice. We didn't have luck finding an apt, but the front office hotel manager gave me the name of an apt leasing company, which was great and found my daughter an apt right away. And they also recommended a great restaurant. We did not have a car and could walk everywhere.
Price was great, rooms nice, flat screen tvs, breakfast included, great location, Charming.
We will go back and stay there for sure.

Room Tip: The suite was nice, not huge, but much better than a single room
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great quaint, historic property”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The hotel offered great rates, comfortable rooms, and a great service attitude by the front desk staff. The heater is radiator, so I had to open the windows to get it my desired temperature. The room was quite spacious. The hot water was also a challenge while showering. But it is a great deal for the money, and a larger room in the city of Chicago.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carmel, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great little place in Lincoln Park”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

My husband, son and I stayed at the The Willows when we traveled to Chicago to visit Northwestern University. I got a great deal on LivingSocial that included free parking at the hotel. The hotel is right off of Broadway is within short walking distance of nice restaurants and shopping. Lincoln Park is a beautiful upscale area and we felt very safe walking around on a Sunday night. It is a small hotel that has been nicely updated. The beds and pillows were great. They had very nice shower amenities as well as luxurious robes in the room The bathroom did include a hairdryer, which is a good thing since I didn't pack mine. They offer 24-hour coffee in the lobby and a basic continental breakfast. The staff was really nice! The only problem I encountered was that I couldn't get the water hot enough in the the shower.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Syracuse, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“A very nice, inexpensive hotel 3 miles North of the Loop”
4 of 5 stars Reviewed 2 January 2012
6
people found this review helpful

This is not for you readers who want your typical three- or four-star modern hotel experience. On the other hand, if you like a bargain price [we paid $60/night for 2 in a "deluxe queen" with fully satisfactory continental breakfast], you like being in a very pleasant, small business/residential neighborhood quite near Lake Michigan and Lincoln Park (but 3 + miles from the Loop), and you don't mind a place that is and feels old (yet clean), this is a quite good choice.
We walked down a main street to the Loop, enjoying the shops, restaurants, people and architecture along the way. It is easy to get a bus to and from the heart of the Loop. Several reasonably priced Zagat- or Michelin-rated restaurants within easy walking distance.

Room Tip: Try to get a "deluxe" queen -- still not a huge room, but pretty good-sized.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Springfield, Illinois
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
94 helpful votes 94 helpful votes
“Nice stay at The Willows”
4 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

We stayed one night at The Willows so that we could walk to a friend's house for a Christmas party. There was no on street parking, but there are two parking garages very close, and there are spaces in front of the hotel to unload.
This hotel is kind of dated--some chipped paint, worn carpet, older decor, but it was very clean and comfortable. Our room had two comfortable queen beds, and it was more spacious than newer motels. The desk clerks were both genuinely nice. Breakfast was limited but OK.
This hotel is located too far from downtown to reasonably walk to attractions, but it was terrific for our needs--and better value than loop hotels. Nice neighborhood, several shops, restaurants, and bars short walk away.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Willows

  • Willows Hotel Chicago
  • Willows Chicago
Address: 555 West Surf Ave, Chicago, IL 60657-6020
Price range (per night):* INR8,750 - 26,249

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