Beautiful rooms, perfect location, excellent service, large room, larger bathroom (w separate toilet and a large tub), everything looks brand new. Very comfortable bed and linens. I can't say enough - amazing!

What a nice hotel! This provided much more value than I expected it to do (and I didn't have low expectations). Was here for a conference and stayed for three nights and here is a summary of +/-

Location : fabulous on Michigan Av and actually has lake view from some rooms (incl 803). Situated just opposite Ralph Lauren and the RL Grill (which was great as well).

Hotel itself : good mix between modern and classic. Standards and cleanliness was very good. Good roomy lounge area downstairs.

Conference facilities : very good and the catering was excellent as well.

Rooms : much larger than expected. Huge bathroom with window across the bedroom for a lakeview (room 803) which was very impressive and nice. The room itself was also very large, great bed, excellent work desk and had all the facilities you might need (excl coffee maker). Very nicely decorated, high standards and very clean.

Fitness room : pretty big, well equipped and connected with the SPA (incl changing rooms). All in all it felt modern and a good place for a nice workout.

Bar / Restaurant : NoMi lounge, bar and restaurant on the 7th floor. Interesting menu with good tasting food. Pretty well stocked wine list and good selection of international and local beers. Service was great and always with a smile (not the least from Stefan).

Service : Excellent, not one bad experience. Everyone very curteous, friendly and professional. A well run team I think.

All in all, this is an excellent hotel that I would recommend to anyone, whether going there on business, for shopping or just a trip away with the family.

We have stayed at the Park Hyatt several times in the past years. Stayed for the weekend and enjoyed this time too. Great service for check in. Rooms are spacious with very nice amenities. I love the window seat. I could lounge in the window seat with the sun shining on me and read a book with pillows behind me and a great view of the city. Huge bathroom with a large sunken tub, candles, large bathtowels, two sinks, and large separate shower, private toilet area.

Husband used the work out area and said it was large and had the equipment - treadmill, weights that he wanted.

Nomi lounge and restaurant is always good. Nice food options. They had changed the menus and I always loved their champagne cocktail options - something that they had mostly removed but still had some nice cocktail mixes.

One thing I would like to see is coffee in the rooms. No coffee maker in the room. Husband went down to the lobby and in the "living room" area is free coffee and for that morning they had chocolate brownies with truffles. Nice to have but really didn't want to have to go downstairs to get it. That being said the brownies and coffee were good.

Overall we always love the Park Hyatt - great service, great location, nice amenities.

Will stay again I am sure!

My husband & I went back to Chicago to visit the family for Christmas 2011. After one week, we decided to head into Chicago and spend our last 4 nights downtown. The hotel was very welcoming when we checked in and boy, did we have a lot of baggages to load up since we'd been shopping all day. The hotel room was very comfortable and warm, the bed as well was a god send since we had been sleeping pretty rough since we arrived. The staff were helping with their recommendations and everything was within walking distance or a short cab ride to where we wanted to go. I liked the location of the hotel right on the river and slightly off the city centre so it was more peaceful. Will definitely come back next time we stay downtown and will recommend to family members as well.