First off this is a hotel for families to stay while a loved one is at the Medical Center. If you want to see Chicago, go elsewhere. It's a basic hotel, no fancy bells or whistles. But if you need a place near the medical center it can't be beat.

I spent a week in the same hotel room with my son, post surgery. The front desk helped me find good lunches, exercise, do laundry, grocery shop, get downtown on the trains, etc. The weather was never above freezing, so I needed help to get everywhere. I was surprised when the week was over and we hadn't killed each other! I think this is a good buy.

In the medical district for business and stayed 2 nights. I would like to comment on how friendly and helpful the staff were and the well appointed room that met my expectations. Although not a large hotel, the services, food and attention to detail were very good. From the front desk personnel, the van drivers to the wait staff: all were friendly, professional and genuinely caring. My experience here was positive and I would not hesitate to stay here again!

If you need medical help maybe this is the hotel, but their crap service will leave you depressed.

The hotel smells foul, especially the lower levels. The staff is distant, it is almost a shock to see one of them smiling. The waitstaff is entitled, making sure you wait for a considerable time before begrudgingly offering change.

I'm sorry I stayed here, and I will attempt to avoid this Marriott and any others in my near and far future.

We stayed at this hotel because my husband was having surgery. It is rather expensive and parking is charged also but it was so convenient to have a shuttle service to the hospital. Room was comfortable and clean. My only complaint is why put a towel bar directly in front of the sink? When you bend to wash your hands, your body is hitting the towel bar and the towels slip off. Beds were comfortable and staff was helpful and friendly.