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Marriott Chicago Downtown Magnificent Mile – reviews, photos

3.5 of 5
540 N Michigan Ave., Chicago, IL 60611
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Marriott Chicago Downtown Magnificent Mile
Ranked #89 of 167 hotels in Chicago
3.5 of 5 stars 599 Reviews
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599 reviews from our community

What travellers say about this hotel
  • Great location(16)
  • Michigan avenue(8)
  • Friendly and helpful(6)
  • Very good(6)
  • Lobby bar(6)
  • Only complaint(4)
  • Pool area(4)
  • Navy pier(4)
  • Concierge lounge(4)
  • Fitness center(4)
Traveller rating
    122
    251
    148
    48
    30
Only show reviews for Family (102) | Couples (101) | Business (251)
Date Rating
Clarksville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“great staff, dissapointing room”
4 of 5 stars Reviewed 13 February 2012

This has been my 4th stay at the Downtown Marriott. Once again, the staff was top notch. The hotel was very busy as there was a gymnastics meet in town, but the staff went out of there way to be helpful. (Even to the point of sending a staff member up to speak with our very noisy neighbors.)

Our room though was a disappointment. Very small and very dated, though clean. The furniture was scratched and worn (not what I would expect to see at a Marriott of this caliber). Definately a remodel is needed.

All in all though, a great stay once again.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foz do Iguacu, PR
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“the best place in Chicago”
5 of 5 stars Reviewed 12 February 2012

great chain. great hotel and great staff....
I had a really nice room, with the best view and facilities I could have... The restaurant is fantastic, they have a really nice wine list and good options for food. Mr. Kevin Pickard, the Director of Restaurants, was incredible helping us during our stay.
Everyone should try their homemade honey beers, cause it weas an incredible different experience I had....
You don´t need to leave from there to have an excellent gastronomy experience.
Go visit them, for sure.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Top Contributor
57 reviews 57 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Small room but great hotel”
4 of 5 stars Reviewed 11 February 2012

My biggest complaint about the hotel was that the room was quite small. No issues with the room facilities - bed etc. The gym is great - weights separate from cardio. Very nice club loungs and prices that are extremely reasonable.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bow, New Hampshire
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
“Magnificent Mile Marriott”
4 of 5 stars Reviewed 9 February 2012

I have stayed at the Michigan Ave. Marriott many times for business and pleasure. Great access to shopping, restaurants, and Chicago attractions located in the heart of the Magnificent Mile. Good cab service and quick trip to any business location in downtown Chicago.

Service was top notch and friendly, room was very clean, although a bit small. Fantastic Concierge service on the second floor open from 7am to 10pm during the week serving breakfast, lunch, and dinner for all but the heartiest of eaters.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wasilla, Alaska
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Nice but not 1st Choice”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Room was clean and bed comfortable, but small. Bathroom even smaller. With 2 people plus luggage, not a lot of room. Internet should be included. Marriott Fairfield in Madison WI did include internet. Street noise could be heard on 36th floor room. Heat could not be turned down low enough for us to be comfortable. Hotel did provide a fan. Something else to move around while trying to get to luggage. Bar staff and hotel staff were great. Upon arrival was told parking "was included", but when it appeared on the bill, we were told "included" means if you self park. What? They were good enough to accept the confusion and reverse the charge for parking.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Marriott Chicago Downtown Magnificent Mile

  • Marriott Chicago
  • Chicago Marriott
Address: 540 N Michigan Ave., Chicago, IL 60611
Price range (per night):* INR12,929 - 27,809

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Marriott Chicago Downtown Magnificent Mile
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