There are nicer, cheaper rooms available at different hotels in the neighboring area. For the rates that they charged per night, I would have expected much nicer rooms.

You can't ask for a better location if you're staying in downtown Chicago. It's centrally located close to great restaurants and shops along the "Magnificent Mile". I found the majority of the hotel staff to not be very friendly. The rooms were adequate size, but you could hear the folks staying next door due to the ventilation system... you could actually see the lights in the room next door when looking through the vent while standing in the bathroom. I would say this is an average hotel. You can find way nicer accomodations, but I'm sure you could equally find way worse as well.

This hotel is located off the Mag Mile and is a great spot to base yourself for the whole city, but I had a few issues with the hotel. The first was check in - we arrived at 6pm (checkin started at 3pm) and our room was still not ready. We were not the only ones who had to wait either. After another 30 minutes our rooms were finally ready for checkin. The lobby looks great, but the room itself was a bit shabby. The bed was clean and very comfortable, but the carpet is worn, wallpaper was peeling and cracked, and the varnish is worn off of the wood trim. The closet door paint was chipped and the bi fold door creaked every time you opened it. The bathroom is very tiny and our toilet seat was chipped, but at least we had hot water in the shower. No free internet in your room (it costs $10.00 per day), but you could use it for free in the lobby. The last thing that bothered me was that there is no inhouse room service. It is provided by a small Italian restaurant down the street. You can be connected via your room to the restaurant, but be careful they will charge you for the phone call (even though they call it their "room service")
It is one of the more affordable mag mile hotels, however I would pay the few dollars more for a better hotel next time.

I got a very good deal for this hotel as part of a flight+hotel bid on priceline. I was a bit skeptical about it, but it surely didn't disappoint. It is located a few steps away from the magnificent mile. The Art Institute, the Millennium Park and the Navy Pier are all within walking distance. The 22-floor hotel also provides a good view of the city from the terrace. The rooms are small, but clean and well appointed and there are room delivery options from nearby restaurants. Might encounter a long wait if you are checking in the afternoon and the hotel seemed to a bit difficult to deal with if you are a smoker.