If you're into the museums, or just want a comfortable, clean room at an affordable price, then look no further. Yes, it's not the cheapest place to stay, but the rooms are nice, the staff couldn't have been more friendly & helpful, and the location is superb (and if you ask for a lakefront room, the views are stunning!).

Stayed here for a conference. Most of my colleagues stayed at one of the other nearby hotels and most complained about small/old rooms. The rooms at this hotel are clean, well appointed, comfortable, quiet and HUGE! The beds are very comfortable as well. The best views are in rooms facing Michigan Avenue. There will be a little street noise there however. Rooms facing the back have decent views and the corner rooms are particularly large but the trains pass by just a few blocks away and they can be loud. Side facing rooms are quieter (I had one) but less scenic. The gym is very well equiped and free. The staff is very friendly. One minor gripe, you have to pay for internet service but there seems to be no esacping that at any of the higher priced hotels there days. I would stay there again without hesitation.

Do not have enough words to describe the experience at this hotel. Had a short stay there (my mistake) and was gladly surprised with the amenities, room, etc. But wat really blew my mind was the staff, all of them extremely helpful and willing to make you feel you were an important guest.

And to top it up, I had an issue with an ebay purchase that arrived after I left and their Mail Service was totally helpful in assisting me with getting it sent to another location.

I will most likely return to Chicago and stay at this hotel again.

Great Location, Nice rooms and a fantastic Gym, Brilliant Lobby and just a generally nice hotel. terrible view however would reccomend asking for a Lake view.