Do not have enough words to describe the experience at this hotel. Had a short stay there (my mistake) and was gladly surprised with the amenities, room, etc. But wat really blew my mind was the staff, all of them extremely helpful and willing to make you feel you were an important guest.

And to top it up, I had an issue with an ebay purchase that arrived after I left and their Mail Service was totally helpful in assisting me with getting it sent to another location.

I will most likely return to Chicago and stay at this hotel again.

Great Location, Nice rooms and a fantastic Gym, Brilliant Lobby and just a generally nice hotel. terrible view however would reccomend asking for a Lake view.

I stayed for New Years Eve for a wedding hosted in the ballroom. First, I was amazed at the cost of the rooms; what a deal for downtown! We took the train in from Midway and it was just a short walk. We were excited that our room was ready for an early check in. The rooms were well decorated; my only critique was that there was no bath tub, but the big walkin rain shower was nice. The rooms had some great books about the city, I think my husband read them all during our 2 night stay.

As for the event, I was blown away a how gorgeous everything was and how well organized it was. Ceremony and reception were in the ballroom - you really just need to see it if you are there. There was cocktails on the art floor, which had a very cool vibe. I just loved the history of the building.

Will definitely stay there when we come back in baseball season to cheer on he cubs.

I truly enjoyed my stay at the Blackstone, back in June 2011. It’s a wonderful hotel with true character and a great location (down by Grant Park and the waterfront).

The creative decor and ambiance is both charmng and witty, with a perfect blend of old and new, and with lots of attention to detail. I loved the decor in the lobby, as it’s so inviting.

The room was very comfortable and clean, with lots of space to move around and nature light. I had a corner room, overlooking the lake and Grant Park, wow, what a view! By far this hotel has the best views of the city/waterfront in the city. You can see everything.

The service was also top notch, they honoured my early check-in request and someone even gave me a brief tour of the room/hotel, now that’s service. Why couldn't the Penn or the Eylisan, (both 5 star hotels) do that?

The only flaw that I can think of, you can hear some train noise from below, but it wasn't very loud and by all means nothing to keep you awake. But then again, it is a very old building, so it’s a given.

Best of all, the prices are very reasonable for what you get. Very good bang for your buck. I would definitely return back, as the Blackstone is now one of my favorite hotels of all time.