Amazing service. This hotel really spoils you. Their customer service goes above and beyond. I called to find out if they serve soy milk with the coffee they offer in the lobby and they sent a carafe of soy milk to my room. Th room was clean, large , qiuet and beautiful. The bed was comfortable. Just perfect.

I've never been so blown away by the total satisfaction I've had with my stays at trump Chicago. I live in Iowa and travel often to fun places like Miami, Vegas, Colorado and a close trip is Chicago. About a year ago my usual hotel was booked. I was having a hard week at home and wanted to treat myself so I called trump and gave it a try. Ok, the truth is trump was not much more than my other hotel but wow was it worth much more. My wife and I said to each other that it was like we found a resort hotel in downtown Chicago. The best way to describe my exsperence is to say complete top of the line service and amenities! The staff looks good, talks good and seem to real care. The pool, spa and gym are super nice, clean and relaxing to do your own thing. The rooms are awesome!!! TV in the bathroom mirror. I got a river side view so I looked out the window for a hour before I went to bed. Great view. Room had a great kitchen too. After my wife and I returned from dinner the TV turned into a fish aquarium. Very cool. They also turned on the stereo for us. Did I mention the coffee is also great and it's waiting for you when you get up! I work hard when I'm home so I love to leave and love to treat myself. I have done to Chicago and stayed at the trump hotel once a month for the last six months just as a quick get away. I love it and wish I didn't have to leave!!! Stay there, you will not be disappointed!!!

Just celebrate a milestone weekend in Chicago and Trump Tower is out of this world. The customer service is nothing less of stellar. The staff bent over backward from the time we got out of limo till we finally hit the luxurious mattress at night. The staff also treated my kids as if they were royalty---cookies and milk, rootbeer floats, and monogrammed toys--(over the top). Rooms include anything and everything. Gym and pool are the best.

We stayed here in October 2011. The hotel is beautiful & was probably the best bed i ever slept on. So comfortable! Was very central to all the nightlife so it made it easy to stumble back in late at night. Great decor & very spacious bathroom. Our view was so picturesque. Highly recommended!