Stayed one night. Picked this location to be close to my business meeting location. I found the place (a very old building) charming and different. Yes, you do have to climb two flight of stairs to get to the rooms. Room was large, furnished ok, bright and very comfortable. Agree with the others on the bed, it was great. And the bathroom was completely up to date with a steam feature to the shower which was great. I had room 3A and it was at the front of the building so I could hear traffic late into the night, as well as voices from people walking by returning from bars/dinner outside. I would pick another room the next time, further back. The no TV was a nice break for me (or else it would have been on). It is an old building, so you can hear people coming and going, but everyone was as quiet as they could be. Definitely a different experience (more like staying at a hotel in Europe). The price was good and the front desk staff (in the spa area) were extremely nice. Not the place for you if you need a full service hotel.

This is a very charming Hotel, beautiful designed rooms, great shower... our stay was just great!

I spent a romantic night here with my husband, and we thoroughly enjoyed everything about our stay. We loved the room, it was cozy and the interiors are lovely and not over-designed. The bed was incredible, and the bedding was outstanding- we slept so soundly. If you like the idea of finding a very comfortable room, and being left alone to enjoy it, this is your place. If you demand an immediate check-in, room service, a stocked mini-fridge, and a tv, this is not your place. The location and the neighborhood are awesome- tons of unique, locally-owned restaurants and shops that you won't find downtown. We also stayed in a "boutique" hotel downtown that wasn't nearly as comfortable or as charming, everything was "for sale", and it cost more than our stay at the Ruby Room. My husband and I agreed that we want to stay here every time that we come to Chicago.

I found this hotel after a last-minute Google Maps revelation. I was in the first few days of a road trip and my boyfriend and I would be passing through Chicago for a night. I'd booked a room at the South Loop Hotel in Chicago, but after checking out the location it didn't look like it would be nearly as fun as staying somewhere else. I found the Ruby Room and, although the prices weren't as good as I'd hoped, I went to their website to get more information. I was surprised to find that their direct rates were at least $50/night lower than those advertised on hotels.com, so I booked directly through them on their website and was so glad I did.

We arrived and parked in the loading zone in front of the spa. Kelly at the front desk was extremely nice and helpful from the minute we walked in, and worked with us to schedule an energy healing session with Ryan later that afternoon. We got our keys and parking information and hauled our stuff up the long, steep stairs to our room - with the help of another employee, who carried some of our bags up the stairs and showed us around before leaving us to relax. We took a nap, got some coffee and pastries from the great bakery right across the street, and then went to the spa to meet with Ryan. We both had wonderful experiences with him and were left feeling relaxed and ready to take on the rest of the city for the night. Kelly again helped us with detailed directions to the places we wanted to go and gave us some great restaurant and bar suggestions. After dinner and a movie, we walked the blocks surrounding the hotel for an hour and enjoyed the neighborhood.

In the morning, we reluctantly got out of our VERY comfortable bed and enjoyed the marble steam shower in our suite before heading across the street to Milk & Honey for one of the best breakfasts we've ever had. We hated to leave the hotel and wished we were staying for another week! When we got home, we had a very nice postcard from the staff thanking us for staying with them - they even made a personal note based on what we'd told them about our plans for the rest of the trip.

The Ruby Room was one of the highlights of our trip and I'd stay there again (OR MOVE IN!) in a second and advise anyone else to do the same.