I had a 'deluxe' room here -- the window wouldn't close, and the plastic blinds over window were insufficent to keep out the bright yellow streetlight buring all night just outside the window. I was unable to sleep because of the light, and because of the hum of transformers on the power line just outside. I did not feel particularly safe here. The wifi didn't work, etc. Really a budget hotel, great for student or backpackers, not suitable for biz traveller or mcormick attendee. After one night (intended 3), switched to more conventional hotel 2m away at twice the price, just walking away from the other two nights charges at SRO.

Ignore all the bad reviews about this hotel - had a great time there.

Staff were friendly and it was right beside the L station.

When we arrived they noticed that the guest before us had taken the keys. We were there a little early but we had to go to the cubs game so the front desk held our bags until after the game. when we arrived back they had the new key ready for us and handed us our bags. The room is smaller than usual, but it is sufficient. Train stop is very close and there are lots of good places to eat and tea shops all around and they are very cheap. Just as a note if you take the train anywhere after the Sox 35 exit (Chicago White Sox) be careful about walking around, just hop on a bus and it will be much safer.
other than that Chicago is great and the hotel is great.

just one other note. watch out for beggars there are a lot in Chicago. very few by the hotel except one followed us from the train station to the hotel harrasing us. The hotel made him leave.

We booked this hotel by calling it directly which resulted in a lower price than through the online websites. We liked this hotel, it was a good basic hotel and it was a very good value for the price. It is in the heart of Chinatown only about 3 blocks from the Red Line so is just a few stops from downtown and in what seems like a safe area. The staff was friendly and spoke English well. It is on 3 floors, no elevator. The room was small but large enough for us and contained a queen bed, desk, 2 side tables at the bed, a chair and a stool and had a small closet. There was a shower in the bathroom. The room was clean and was cleaned every day of our 3 night stay. It was quiet and the individual air conditioner worked well. There was a kitchen room on the lower floor with coffee, a microwave, refrigerator and free internet. We would stay there again.