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Courtyard Chicago Downtown/Magnificent Mile – reviews, photos

3.0 of 5
165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
Ranked #22 of 167 hotels in Chicago
4.5 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Michigan avenue(7)
  • Great location(6)
  • Would definitely stay(6)
  • Very clean(4)
  • Few blocks(4)
  • Garrett popcorn(3)
  • Comfortable bed(3)
  • Navy pier(3)
Traveller rating
    165
    110
    27
    2
    5
Only show reviews for Family (77) | Couples (63) | Business (72)
Date Rating
Bristol, England
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
“Great for business or personal stay”
5 of 5 stars Reviewed 30 January 2012

I stayed here for three nights for a series of business meetings. I found the hotel to be excellent in every department. I highly recommend it for business meetings, as the facilities and service was fantastic. The bedrooms were also spacious and very comfortable. Reception staff were attentive, and the location of the hotel was superb. I would definitely use this hotel again and it comes highly recommended.

Room Tip: Higher up means less traffic noise
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ragingragnar about Courtyard Chicago Downtown/Magnificent Mile
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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012
Thank you for the great compliments about our hotel! We love our location - both our guests and team members! I really appreciate that you noticed the size of the guestroom, we have one of the largest square footage standard guestrooms in the downtown area. Please let us know in the Sales department if we can accommodate your next business meeting, as we have plenty of meeting space on our property as well.
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Iowa City, Iowa
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“A perfect stay in downtown Chicago”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I recently stayed at the Courtyard Magnificent Mile for a girls shopping trip. The rooms were recently remodeled, comfortable and very clean. The service was wonderful! The entire staff was friendly and helpful. Kudos to Neil, our valet. He made our stay perfect.

There is a Starbucks right off the lobby for convenient coffee in the morning. Garrett's popcorn is next door-a must if you haven't tried it. The Corner Bakery is a block away for a good, inexpensive breakfast or lunch. Try Francesca's on Chestnut for some wonderful Italian.

The location is mid-Magnificent Mile and convenient to Nordstrom & the Bridge Shops as well as the Gold Goast & Watertower Place.

I will definitely stay here again.

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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012
Thank you for the lovely comments about our hotel! We are thankful to have Neil on our team and I will make sure his boss hear's you comments. I'm glad you and your friends enjoyed the location of our hotel - sometimes the location of the hotel can make or break any trip. We look forward to hosting your next stay!
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Saranac Lake, New York
1 review
1 helpful vote 1 helpful vote
“Thanks for a wonderful stay.”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Our first time to Chicago, and I must say, a very pleasant one. We were only there for 2 days but I cannot say enough good things about this hotel. The staff were so friendly, our room very clean, spacious and comfortable, and the restaurant and bar equally as pleasing. I should say that the city of Chicago itself we found very welcoming as well, and if we ever find ourselves going back to this city, we will definitely stay here again. Thank you again for the hospitality and a great 1st time experience to your city. Well done.
John & Laurie Demars

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John D about Courtyard Chicago Downtown/Magnificent Mile
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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
7 February 2012
Thank you for the compliments about our hotel. We are glad you enjoyed your stay and your first trip to Chicago! We are excited that you felt welcomed and had a great experience, both in our hotel and the city of Chicago. We look forward to your next stay here at the Courtyard Chicago Magnificent Mile!
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California
Senior Contributor
34 reviews 34 reviews
Reviews in 24 cities Reviews in 24 cities
57 helpful votes 57 helpful votes
“Nice, great price for location!”
4 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

Chicago definitely beats NYC on downtown hotel prices! Busy Christmas week, but this hotel delivered in all categories. Stayed here for points, but location was awesome, bar, "Viand" great, friendly desk & valet. Only negative, I had to actually call inside once for the valet to come get my car as I sat in it, streetside. Be warned, however, parking prices are some of the highest in the country...$42/nt valet...self park, no in & out, $30/nt.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milwaukee, Wisconsin
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Great location , good stay”
4 of 5 stars Reviewed 5 January 2012

The hotel is close to shopping, many great places to eat, and classic Chicago tourist musts. Check in went well and our high floor, away from the elevator room, was ready. The hotel was VERY crowed with holiday travelers. Our room was very clean however, the carpets were stained in serveral places. If you do have a room next to an elevator, you will hear it. The pool was small and the water was very 'salty' per some of the kids swimming in the pool. Nice workout room -open 24/7. A nice and average courtyard stay in a large city. We did use the valet. Both the valet and the doormen were very nice and very helpful.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 165 East Ontario Street, Chicago, IL 60611
Price range (per night):* INR11,035 - 19,450

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Courtyard Chicago Downtown/Magnificent Mile
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