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Back to Fairfield Inn & Suites Chicago Downtown

Fairfield Inn & Suites Chicago Downtown – reviews, photos

2.5 of 5
216 East Ontario Street, Chicago, IL 60611
Hotel amenities
Fairfield Inn & Suites Chicago Downtown
Ranked #25 of 167 hotels in Chicago
4.5 of 5 stars 344 Reviews
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344 reviews from our community

What travellers say about this hotel
  • Michigan avenue(13)
  • Great location(11)
  • Friendly and helpful(10)
  • Navy pier(9)
  • Very nice(6)
  • Free breakfast(6)
  • Valet parking(5)
  • Rooms are clean(5)
  • Would definitely stay(5)
  • Magnificent mile(5)
Traveller rating
    168
    144
    19
    9
    4
Only show reviews for Family (96) | Couples (80) | Business (76)
Date Rating
beachlover101101
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Nice”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

This was in a great location. The lobby was very hip looking. The outside doors are locked at night which made me feel safe. The room I stayed in was small/queen bed. The streets were loud at night and the tub was not clean (hair in it). However, it was fine for a one night stay. I missed the super comfy beds the Marriot brands usually have, but like I said - fine for one night.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
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Ask beachlover101101 about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie Killey, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
21 May 2012
Thank you for your response! Our lobby is super hip and unique compared to other Marriott's! Next time you stay with us, please request a room with a king bed, compared to a queen. Those rooms are about 70 sq. feet larger and I am confident you will enjoy those rooms. Also, some of our rooms face Ontario Street, which can be quieter at night. However, due to our location, downtown Chicago, traffic is always busy on the streets. We look forward to making your next stay even better than your first!
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1 review
1 helpful vote 1 helpful vote
“Great staff, great location & great stay”
5 of 5 stars Reviewed 9 February 2012 via mobile
1
person found this review helpful

Very friendly staff. Family friendly ( waffles) and near it all! Highly recommended.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bri1759 about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012
GREAT STAY, GREAT WAFFLES, GREAT REVIEW!!!

Thank you for choosing the Fairfield Inn & Suites while in the Chicago area. We really work hard to provide all our guests with a memorable stay at a valued price. I'm so glad to hear you enjoyed our location, breakfast and city!

We look forward to being "your home away from home" next time you’re in Chicago!
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Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great location & price!”
5 of 5 stars Reviewed 5 February 2012

We stayed here over the Christmas Holidays for 1 night. The location was great. Within walking distance to many restaurants & shopping What a great value for the downtown area. The room was a little small, but we weren't in it that long anyways. It was just the 2 of us.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012
Thank you for your kind response! Our staff is so glad to hear you enjoyed your time spent with us during the holidays. We are so close to all the fun events and shopping Chicago has to offer. Thanks again for sharing your experience with our fellow travelers! Please come back and visit during the summer months as we are walking distance to Navy Pier and the beautiful Chicago Lakeshore!
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Paradise, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great place to stay in downtown Chicago!”
5 of 5 stars Reviewed 5 February 2012

We really enjoyed our stay at the Fairfield. The location is amazing, very close to the Magnificent Mile and great shopping. The staff was very friendly and helpful, especially Carlos. The rooms were very nice and the beds were oh, so comfy. Also, there is a great continental breakfast. We will stay here again on our next visit to Chicago!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie Killey, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
21 May 2012
Thank you for your review. I am so glad you hear you enjoyed your stay with us. Carlos is an exceptional front desk agent and knows the area extremely well. Always ask any staff member for information. They are very insightful.
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North Canton, Ohio
Senior Contributor
48 reviews 48 reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“Blown Away In The Windy City”
5 of 5 stars Reviewed 5 February 2012

It's hard to find a hotel room in the city of Chicago for less than $100, let alone a GOOD hotel room. This hotel was very modern, with a super friendly staff that was very accommodating. We actually screwed up our reservation, thinking that we had reserved a suite when we hadn't.

The hotel was able to offer us a second room at the original rate, even though the current rates were much higher. They also provided us a much needed roll away at no additional charge. Everyone got free complimentary breakfast (included with stay). This was strictly continental plus a waffle maker... very crowded but there was ample space we were able to grab a table.

The parking fees are high, but we didn't have a car so that didn't matter. The fitness room also contained some treadmills with tvs and an elliptical. The hotel also offered free wifi. The next time we stay in Chicago, we will definitely look to this hotel first.

Room Tip: Room descriptions online can be a little misleading... Guest Room does not mean a separate area in y...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask BTCompKSU about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012
WOW!!

Thank you for a very honest and detailed review. This will surly help other travelers make a decision when considering our property.

I so glad to see you appreciated our "original" design and modern lobby and room accommodations. We are "One of a kind".

Reading your comments concerning our "friendly" service truly is great to see as we are always grateful for our valued guests and return visitors.

The breakfast area is a very busy at times, but we do a lot with the space we have, and I'm glad you were able to get a table and relax before seeing all Chicago has to offer.

Thank you again for sharing your comments with our Trip advisor community!
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Additional Information about Fairfield Inn & Suites Chicago Downtown

  • Fairfield Inn Chicago
  • Fairfield Chicago
  • Chicago Fairfield Inn
  • Chicago Fairfield
Address: 216 East Ontario Street, Chicago, IL 60611
Price range (per night):* INR9,697 - 15,270

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