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theWit, a Doubletree Hotel – reviews, photos

4.0 of 5
201 N. State Street, Chicago, IL 60601
Hotel amenities
theWit, a Doubletree Hotel
Ranked #26 of 167 hotels in Chicago
4.5 of 5 stars 466 Reviews
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466 reviews from our community

What travellers say about this hotel
  • Very nice(17)
  • Room service(12)
  • Ceiling window(7)
  • Next time(6)
  • Would highly recommend(6)
  • Comfy beds(4)
  • Previous reviewers(4)
  • Fitness center(3)
  • Extremely friendly(3)
  • Red line(3)
Traveller rating
    283
    117
    42
    11
    13
Only show reviews for Family (69) | Couples (176) | Business (120)
Date Rating
chicago
Top Contributor
85 reviews 85 reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
“Good, Some bad and a little ugly”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We stayed Friday night the 10th at the Wit. We arrived at about 730pm and valet was quick and wonderful. The check in process went so easy and friendly. The Concierge on duty was so nice and sweet to our daughter. Bell Person who brought up the luggage was great and the knowledge about our room and features was great.
I have to say the room lacks a bit. We had a 2 queen bedded room. There were two wash clothes, 2 hand towels and 3 bath towels. I could have called for more but I should not have to. With 2 queens they should know in Housekeeping that type of room usually has more than 2 people in it. Next was the dust we could write our names on the desk. I do understand with the heat on and this time of year dust does happen and the furniture is condusive to dust. The lamp between the two beds has two bulbs of which one was broke. I wanted to order dinner from in room dining there was no menu in the room I checked the on screen on the phone all I could get it to do was call room service. Yes I can call and ask for this but I do not want to I want it there. The beds were ok not the most comfortable in the city mattress wise but the comforter was great. The heating system was loud in our room and that made it hard to sleep. When taking a shower the hand held kept moving and spraying out to the floor. The only other thing I did not like about the room is the bathroom door is not easy to open and close. Would I stay again? I have to say I enjoy the city North of the river. I felt like unless you were there for business or to party at the Rooftop (which is incredible) this is not for us. If you have theater tickets and want a close hotel great location.
This was a hard review to write I really wanted to love the hotel and I have seen other rooms that were much nicer than ours and yes the suites are nice. The staff is all sooooo nice and easy to work with so I really just would suggest pick up on the little things and it could really be above average.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PFamilyMiami, General Manager at theWit, a Doubletree Hotel, responded to this review
14 February 2012
We enjoy the critiques. Our team, in all areas, aim to impress.

Please be assured that each and every detail in reviews are shared with appropriate teams, and actions are taken to ensure continuous improvement as we work towards "perfection."

Our brand and review-site rankings for staff service, cleanliness and accommodations are typically in the top percentages. We will ALL respond.

Thank you.

-Mark Shouger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubuque, IA
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Top notch”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

I loved the Wit, exceeded expectations on all levels. When I arrived, checkin was speedy yet personable. All the staff was excellent -- I wish I would've taken note of their names. I was recognized as being a Hilton Gold member and given a couple of breakfast vouchers which could even be used for room service. This is uncommon, based on my experience.

I stayed in the Paramount Suite which was almost like having my very own condo downtown. The room was spotless and full of nice touches. With floor to ceiling windows in 3 directions, it made for a quite an experience. Room service in the morning was great, and thankfully I had $40 to apply to the bill.

I went up to the Roof on a Saturday night and was provided free cover charge. This place is pretty amazing even during the winter -- I can only imagine the crowd during the summer. Despite the noisy atmosphere my room was completely silent, even with the L below and the Roof bar up top.

I definitely will stay here again. In certain respects, The Wit has a few legs up on it's "Conrad" sister up north on Michigan Ave. It all depends on what you're looking for.

Room Tip: Though the Wit is not likely to give these away, the Paramount Suites from floors 20-25 are not to b...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PFamilyMiami, General Manager at theWit, a Doubletree Hotel, responded to this review
10 February 2012
Wow! Thanks for another excellent review of theWit and theWit Experience. Be assured that we will share this with the team. Likewsie, we will eagerly await repeat visits and another opportunity to exceed expectations.

No secret. The Paramount Suites (as well as our variety of room and suite types) offer something special in terms of available space, comfort, design and views.

Thanks, so much!

-Mark Shouger
General Manager
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UK
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great stay”
4 of 5 stars Reviewed 7 February 2012

Stayed here for a long weekend while in the city. Hotel is very good, beds lovely and comfortable, both bars are worth a visit and on top of that it's in a great location. The only gripe I have is that I was woken up by house keeping 3 times, I had use the device found in the door handle (not a note you hang on the door like in most hotels) to say do not disturb but it seems housekeeping don;t look at this so knock on the door instead. Apart from that I would happily recommend theWit and will be staying there myself again next weekend but before I do I will pinch a 'do not disturb' sign from somewhere else! :)

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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PFamilyMiami, General Manager at theWit, a Doubletree Hotel, responded to this review
9 February 2012
Thank you for selecting theWit and for your good review of theWit eperience. We are sharing the critique with our team as I type this. Our quest for continuous improvement and excellence is paramount.

We appreciate all feedback.

-Mark Shouger
General Manager
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Why Didn't I Know About This Great Hotel?”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I just moved back to Chicago after a few years away for work, so it is a common occurrence now to hear a native Chicagoan integrate into a conversation a name of a local eatery, hotel or hot spot and have me flinch because of the oh-no-I-don't-know-what-or-where-that-place-is kick.

This happened with theWit. We scheduled a meeting for work there... and I had never heard of it. So I, shamefully, pulled up directions and made my way there for the week-long meeting.

The customer service was amazing from the start and never faltered. There was excellent, quick follow-up with every request... and we asked for several additional printing jobs and office supplies during our stay.

The food was very good. I ate in the hotel several times over the week and their options and flavors were very wide-ranging. Cooking a buffet-style meal for several hungry managers is no easy task, but they didn't overcook the meat, the pretzel rolls are heavenly and even the salad dressings were excellent.

The front desk and valet staff were very friendly ("Good Morning, Miss!") and there is a beautiful view of Wacker and the water from some of the rooms. There is very traditional "Chicago Noise" (car horns, 'L' trains, sirens, etc.) because of the location, but that should be expected. I recommend this hotel to tourists who want excellent service and a location that makes it easy to walk to downtown sites and don't mind or actively want modern decor.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PFamilyMiami, General Manager at theWit, a Doubletree Hotel, responded to this review
8 February 2012
You found us, and we are appreciative. theWit team enjoys thrilling local neighbors, road warriors, domestic travelers and international visitors alike. Likewise, our group of individuals aim to exceed expecations for individual business, group & event and leisure travelers all in unique and specific ways.

Guests who may have been here once should ensure - on any future visits- to find the part of theWit they may not have discovered before. Whether ROOF (which will see enhancements and a striking addition this summer), State and Lake Chicago Tavern, Spa@theWit and SCREEN (the private movie screening & entertainment area) or a variety of suite & room types, this is definitely a more-than-one-visit experience.

We are quite appreciative of specific reviews which highlight many of the unique features available, and we look forward to hosting repeat visits for each of our fans.

-Mark Shouger
General Manager
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Ottawa, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Hilton's version of the W”
5 of 5 stars Reviewed 6 February 2012

If you've stayed at the W hotel this is very comparable...The hotel is in a great location, has great staff and excellent rooms. The rooms were nicely decorated, very clean with great views! The hotel could use a better fitness facility with weight machines but overall this is a nice hotel.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about theWit, a Doubletree Hotel

  • Thewit Hotel Chicago
Address: 201 N. State Street, Chicago, IL 60601
Price range (per night):* INR14,546 - 27,698

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