I arrived at the hotel several hours early and was greeted by a very friendly gentleman at the desk who allowed me to check in after my early morning of travel (such a relief to have a place to unwind other than a train station). The room was small, as expected from other reviews, so that wasn't a problem for me. I was also traveling alone. I had seen a young family in the lobby when I was checking in, so I was curious how the stay worked out for them...seems to me that there's a definite 2-person max per room, regardless of your size. The bathroom was very nice, and the shampoos/soaps smelled great. Very comfortable bed, and because the rooms are small, the temperature can be adjusted within minutes! I stayed two nights, and the cleaning staff were great about getting to work while I was gone for the day: they noticed that I had used a restaurant's styrofoam cup (Portillos!) to drink water from, so provided me with extra hotel cups in the bathroom, which I thought was very thoughtful...especially since my water had been tasting like a strawberry shake. They were also kind enough to leave the desk cleared (I had removed all of the hotel materials so that I could get some work done). Overall, I had a great experience at this hotel. The staff is super friendly, the accommodations are comfortable, the free coffee in the lobby 7-10am is a nice touch, and I got a great deal on Priceline. My only complaint, since I expected the size of the room, was the level of neighbor noise. Of course I heard horns outside, but hey, it's Chicago. It was just strange to me to be able to hear my neighbors' conversations in the hall, and some of their...early morning rituals. But hey, c'est la vie!
Room Tip: Rooms on the Clark St. side will be subject to weekend noise from The Kerryman, an Irish bar across...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Thank you for taking the time to compose a review and for staying with us while in Chicago. We are happy to hear you enjoyed your stay and your kind words will be passed onto our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC