Just wanted to let everyone know if you are looking for a hotel with high rise construction next door the Swissotel Chicago is the one for you. My wife and I went there last year and there was just an empty lot next door, this year there is a loud construction site next door. So 8 am Saturday morning you will hear the workers starting. I am sure once the summer in Chicago comes around they will work all night. Just think as they keep adding floors you will be able to look the workers in the eye and wave from your room that used to have a view of the Navy Pier. Now you will get an up close and personal view of people pouring concrete.
On top of it the hotel is doing construction of there own. The front of the hotel is block and lucky for us the protestors that are standing in front of the hotel were able to tell use where the new entrance was. The protestors were there because the Swissotel hired a company to redo their sound system that does not hire union workers.

If you ask the workers about the noise and they say we can't hear it. I am sure the Swissotel does not want word getting out about this.

If you insist on trying it for yourself don't pay for your room in advance they will not let you out of the room and then you are stuck.

Felt like being in europe. Perfectly same weekend in Chicago with the kids. Great location, excellent service, no crazy tourist madness.

At check-in no one told me which floor I was on or how to use the elevator system. The room service menu was overpriced ($30 for a sandwhich + 20% gratuity) but the food was delicious and delivered quickly. The faucet in the bathroom dripped all night and it sounded like my neighbor was showering all night too. I hear the Swiss has a great river veiw but mine looked into an office building. In the morning I asked for directions to my meeting and the nearest starbucks and was told the location was right through the glass doors on the concourse level and that there was no Starbucks near by. After 2 blocks of walking I found a Starbucks and the building where my meeting was held. I will try the Hard Rock Hotel next time I visit Chicago.

My husband and i travelled to Chicago to see a concert and decided to stay at this hotel. It was a great pleasure staying there. The rooms were recently renovated and were very clean. Size of the rooms was really good and view was amazing. We saw the city alive!!! The staff was extremely friendly. The hotel was big yet charming. It almost had a boutique feel with a grandeur appeal. Would definetly stay there again.