The Omni Chicago is a very nice hotel. The only problem is that there are a lot of very nice hotels in Chicago. We booked a corner room, and it was nice. It had a window above the headboard of the bead, which was kind of neat. The room was small, but omni was upfront about that by telling you the sq ft on their websitie(I think 400sqft). It is called a suite, but it is no bigger than most other hotel rooms. What makes it a suite is just that instead of leaving it as one normal size room, they have made it into 2 separate small rooms separated by french doors. It does have 2 TVs, but the one in the bedroom is a rather small tube tv. We requested an upper floor twice, but only received the 11th, I think the hotel has 25 or more floors. We did not notice any areas of concern in cleanliness. The bed was decent. The fitness room was large and had a lot of equipment. The hotel does have a small pool. Having a pool is more rare than you might expect in downtown Chicago. The hot tub was broken when we were there, but the pool was warm. The hotel has 24 hour room service, which did come in handy for us. The location is great if you want to do shopping, but it's not the best area for nightlife. We paid 249 for a corner suite that included parking and $50 in breakfast food credit. That price put it at the upper end of hotels in it's class for these dates. The rooms don't seal very well from the hall. Noise and conversation can be heard in your room, though, overall the halls were quiet.

Bottom Line. There are a lot of nice hotels in Chicago, this is one of them. If you choose Omni you'll surely be satisfied.

I chose the Omni Chicago for our recent trip to Chicago because of the great location, its excellent value, instant rewards program and indoor pool. My husband and I traveled with 2 other couples and we were all very pleased with the beautiful suite accomodations, and the friendliness and courtesy of the staff.

It is worthwhile and no cost to join Omni's loyalty group. We received a carafe of coffee and newspaper at our door each morning - at the time specified by request each night. As a regular amenity, the gym was well equipped and very clean - with an attendant there all morning. Our room was too warm and the controls did not work when we arrived, but that was repaired promptly - by 7:00 of the night we reported it. Desk staff were very pleasant and researched duty exemptions for us for our border crossing. Front door staff were also courteous and created an impression of attention to keep the place secure.The location on Michigan Ave. is very convenient and our room facing the adjacent street was very quiet. The room was clean and in excellent condition if not particularly stylish - not a concern for me. I will try this chain again.

Across the street from the Apple store in Michigan Avenue's magnificent mile, the property is very well located right in the heart of the city. Spacious rooms. Breakfast facility with nice decoration and food, though less variety of options in the buffet than what I would expect for a 5-star facility. Kind but less than charming attention. Chicago, on the other hand, is one of the best "all around" cities in the world.