Have got back after staying with them for another 4 days (and an additonal 1 day the week before). Rooms clean and early check-in was available. As always GREAT (free for HH Gold)breakfast in the Webber Grill - cooked to order. Also had a meal in the Webber Grill one evening - good value and recommend the pork chops.
Excellent location, just off Michigan Ave for all the shops, and does have Starbucks opposite which is useful.
The internet access in the room is free (HH Gold) and is pretty fast; also coffee maker, fridge and microwave which is useful. Good gym and adequate swimming pool. Business centre available for printing any documents you need.
Staff always welcome you with a smile.
My only comment is the TV volume does not turn down lower than "7" for some reason on any of the TV's in various rooms.

If you book online you can get a great deal on price. They were extremely hospitable. The rooms were great, clean. Actually staying there a second time because I know it will be great. Awesome!

I stayed in this hotel for two nights - it is very conveniently located and if you are using the subway - L - its on the red Line, the station is 'Grand' right beside the Hotel.

Also beside the Hotel great restaurants and Shops like Bloomingdales and Nordstrom.

I arrived late and was welcomed and quickly checked in , later I came down and needed a taxi and the Front Desk agent went out to the street in the freezing Chicago weather to flag a cab for me.

The rooms are spacious and have all the facilites that you are used to in a Hilton like Coffee Making facilities,etc.The hotel also offers free Wifi :)

I had breakfast in the Weber restaurant on the two mornings and the service, menu offerings were fantastic.They also have a great bar with great bar food and beer selections , although if you are a guest at the Hotel you will need to show ID to charge items to your room .

I also was impressed by the genuine frendliness of the colleagues and for their concern that you are having an enjoyable stay.

Can definitely recommend this Hotel in downtown Chicago , and will be back.

I stayed at the Hilton Garden Inn for an evening, visiting family and friends. When I walked in, I was welcomed well by Sara. I read other reviews of suggesting to be on the upper floors. However, when I got an upper floor, I had to change rooms,because i felt light headed. The front desk moved me to a lower level room. I would recommend this hotel to anyone that wants a getaway.