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Hampton Inn & Suites Chicago - Downtown – reviews, photos

3.0 of 5
33 West Illinois St, Chicago, IL 60654
Hotel amenities
Hampton Inn & Suites Chicago - Downtown
Professional photos
176 traveller photos
Ranked #17 of 167 hotels in Chicago
4.5 of 5 stars 589 Reviews
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589 reviews from our community

What travellers say about this hotel
  • “Fire station” (33)
  • “Very nice” (17)
  • “Magnificent mile” (12)
  • “Hot tub” (10)
  • “Friendly and helpful” (10)
  • “Free breakfast” (10)
  • “Valet parking” (9)
  • “Red line” (9)
  • “Few blocks” (8)
  • “Michigan avenue” (6)
Traveller rating
    349
    187
    28
    13
    12
Only show reviews for Family (192) | Couples (108) | Business (120)
Date Rating
Tulsa , Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Excellent hotel as always...”
5 of 5 stars Reviewed 13 February 2012
6
people found this review helpful

The Hampton inn & suites have never disappointed me. I was not disappointed with my stay in the downtown Chicago location. It was convenient to many local tourist spots. It's within walking distance to shopping and fine dining. My stay was for pleasure- visiting home after many years away. However there were many business travelers here as well. The decor is beautiful and the service was friendly. The breakfast was hot and abundant and the breakfast area was clean and bright. The only think I didn’t like was paying for parking but that's life in the big city. I'm just not used to it anymore. The parking was close and it was gated so it worked out. I intend to stay again soon.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hollywood68 about Hampton Inn & Suites Chicago - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
15 February 2012
Hollywood68,

I am so glad that you were able to take advantage of our great location in River North. What fine dining restaurants did you get to experience?

I definitely understand the expense of parking. We pride ourselves in offering one of the best values for hotel valet parking in the area. Parking in a dense urban area like downtown Chicago can be more expensive than those from less urban areas are used to. While many other hotels raised their parking rates in 2012, we are proud to have kept our 2011 rate all the way through 2012. We realize the additional expense that is incurred by our guests that choose to drive to Chicago & we have compared our valet rates to many comparable hotels in the area. Our most recent rate shop of overnight valet rates of our competing hotels found the rates of: Hilton Garden Inn $49, Embassy Suites $49, Springhill Suites $50, Residence Inn $50, Westin $54. Therefore we pride ourselves in offering one of the best values for hotel valet parking at the current rate of $42 per night for our guests.

We were so glad to have you with us & look forward to having you back with us the next time you visit Chicago fro Oklahoma!

Graciously,

Ross Guthrie
Assistant General Manager
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Bloomington IN
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“A Rare Value”
5 of 5 stars Reviewed 30 January 2012
6
people found this review helpful

This was my first stay at the downtown Hampton Inn & Suites but it won't be my last. Have been a guest at many Chicago hotels and experienced something wrong with every one of them -- even some that were way upscale. But this place was just right. My room, a King with wet bar, was modern, spacious, clean, and nicely decorated. And it was blessedly quiet. Complimentary breakfast was unusually sumptuous. Location second to none. And the rate was a fabulous bargain. What's not to like?

Room Tip: Go for the King suite with wet bar.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask erster about Hampton Inn & Suites Chicago - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
16 February 2012
erster,

Thanks you for your recent review of the hotel. I am so happy that you found such comfort at our hotel. You stayed in a great room, the King with Wetbar: these a bit upgraded compared to our standard rooms in that they offer a bit extra space & a wetbar with a minifridge & microwave. These are usually just $5 more per night than a standard room, but well worth it if you are going to be at the hotel a few days & don’t need a full suite.

We look forward to having you on your next business trip to Chicago!

Graciously,

Ross Guthrie
Assistant General Manager
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“excellent value and location”
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

superb location for getting around the city. everything is within walking distance if you dont mind walking!
rooms were large and very clean
excellent breakfast and breakfast room was spacious and modern
the public areas were very well kept
pool and jacuzzi were a nice bonus to help relax after a hard days shopping
front desk staff were very helpful and nothing was too much trouble
nice touch of fresh popcorn on arrival!
good value especially just before christmas in a large city

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lynne197932 about Hampton Inn & Suites Chicago - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarnia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful customer service”
5 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

Recently stayed here and LOVED it. The staff were over the top friendly and helpful. Clean and elegant common areas and rooms. The breakfast was great and a nice perk. The sirens can be annoying, but didn't at all diminish the quality of our stay- but you need to be aware going in- we packed earplugs and had no issues. The location was perfect for walking to all the downtown attractions. - Would certianly stay again.

Room Tip: ask for an interior room- away from the fire station
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask taedaly about Hampton Inn & Suites Chicago - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
25 January 2012
Taedaly,

You are a savvy traveler earplugs already packed at the ready. For those of those not as well prepared as you, we always have complimentary earplugs available at the front desk. Glad that you were able to walk everyone that you needed.

We look forward to having you back the next time you are visiting Chicago!

Graciously,

Ross Guthrie
Assistant General Manager
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Bevagna
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Home base for Michigan Avenue Shopping”
5 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

We have been visiting Chicago between Thanksgiving and Christmas for years, enjoying the shopping and decorations of Michigan Avenue and steak dinners. The Hampton Inn and Suites is as reasonably priced as any during this season now that we're not on a business expense account, with large clean suites, free WiFi and plenty of elbow room to store purchases. Michigan Avenue is just a few blocks away. One of our favorite restaurant groups is the Rosebud. The Rosebud Trattoria adjoins the hotel. Ruth's Chris steakhouse is also on the same block. The hotel staff are friendly and helpful which complement the convenient location. We plan to return next year.

Room Tip: Corner suites are very large, worth requesting.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HerschelChester about Hampton Inn & Suites Chicago - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
16 February 2012
HerschelChester,

Thanks you for your recent review of the hotel. I am so glad that we were your “home base” for holiday shopping on the Magnificent Mile. Like you, so many of our guests love having Michigan Ave just a 3 ½ block walk from the front door of our hotel.
I am also glad that you got to enjoy Chicago’s own Rosebud Trattoria on the 1st floor of the hotel. My favorite dish is the 8 finger pasta with crumbled sausage; the pasta is made right here in Chicago & boy is it delicious!

We look forward to being home base for your family next year, we will see you then.

Graciously,

Ross Guthrie
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hampton Inn & Suites Chicago - Downtown

  • Hampton Inn Chicago
  • Hampton Inn Chicago Downtown
  • Chicago Hampton Inn
Address: 33 West Illinois St, Chicago, IL 60654
Price range (per night):* INR7,729 - 15,571

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Hampton Inn & Suites Chicago - Downtown
33 West Illinois St
Chicago, IL 60654
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Traveller Advice on Hampton Inn & Suites Chicago - Downtown

Professional Advice (3)
Title Source
“Hampton Inn & Suites Chicago Downtown” Frommer's
“Hampton Inn & Suites Chicago-Downtown” Gayot.com
“Best bets for a place to stay in Chicago” msnbc.msn.com / Frommer's
Web Comments from Travellers (1)
Title Source
“Hampton Inn & Suites Chicago Downtown” Expedia.com
Hampton Inn & Suites Chicago - Downtown
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