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Back to Springhill Suites Chicago Downtown / River North

Springhill Suites Chicago Downtown / River North – reviews, photos

410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
Ranked #39 of 167 hotels in Chicago
4.5 of 5 stars 275 Reviews
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275 reviews from our community

What travellers say about this hotel
  • Great location(9)
  • Would definitely stay(8)
  • Free breakfast(7)
  • Magnificent mile(6)
  • Few blocks(5)
  • Red line(5)
  • Friendly and helpful(5)
  • Michigan ave(4)
  • Fitness center(4)
  • Double beds(4)
Traveller rating
    148
    94
    22
    8
    3
Only show reviews for Family (98) | Couples (57) | Business (66)
Date Rating
Mahtomedi, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wedding Guests”
5 of 5 stars Reviewed 14 February 2012

Our daughter's recent wedding in Chicago included a heavy percentage of out-of-town guests. We reserved 35 rooms, including a 5-day stay for the parents of the wedding couple, and the bride and groom for the wedding weekend. We were extremely satisfied with the clean, contemporary rooms and their spectacular views. And we were even more satisified with the cooperation of the staff from planning, to valet service and housekeeping. Breakfast was excellent and the dining room large and comfortable for family and friends to gather. The location was ideal for all our guests

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matricewbl about Springhill Suites Chicago Downtown / River North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 February 2012
Matricewbl-

Congratulations on your daughters wedding! Thank you for letting us be apart of your families special day. If you are back in the Chicago area, we hope to see you again.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Senior Contributor
35 reviews 35 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Excellent Location, Lives Up to Expectations of a Marriott Property”
4 of 5 stars Reviewed 13 February 2012

The rooms have everything one needs and then some. Nicely laid out rooms with a seating area separated from the bed by a desk and floor to ceiling divider, a microwave, small under-counter refrigerator (no freezer), coffee-maker, and bar sink. Bathrooms have a surprisingly large walk-in shower. Complimentary breakfast is included and dining area has pleanty of tables and space. Lobby area is spacious. Shares the same building with Residence Inn. Only one very minor inconvenience- no ice machines or vending on the room floors-it is necessary to go to the lobby floor and request ice which can be slightly inconvenient because the hotel has 27 floors. It isn't a matter of going down the hall to the ice machine and back in 30 seconds. Aside from that it's clean, comfortable, with a friendly staff and well located in the River North area close to restaurants and shopping.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by ExperiencedWarrior for Chicago
Ask ExperiencedWarrior about Springhill Suites Chicago Downtown / River North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Springhill Suites Chicago Downtown / River North, responded to this review
14 February 2012
ExperiencedWarrior-

Thank you for you for posting on our TripAdvisor page as well as being a loyal Marriott customer. I am happy to hear you enjoyed your stay and our hotel. Thank you for telling us your concerns regarding our ice as well. I have brought your concerns to our team and we are looking into possible solutions. We look forward to serving you again soon.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waukegan, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great location to walk to Chicago attractions”
5 of 5 stars Reviewed 12 February 2012

My favorite part of the Springhill Suites River North was their location. Walking distance to Millenium Park, State Street, Mag Mile, and the great restaurants on Ohio Street which we could see out our window. It truly was a great home base to do so many things in Chicago.

On top of that, the value was incredible and the room felt like a mini studio apartment that took advantage of the space so well that I felt like we were in a James Bond lair on a Blimp. The mini living room & desk were separated from the bedroom area by frosted glass panels that could slide open or closed. The TV swiveled so you could watch it from the couch or bed. The shower was the best (but no tub - so ask for that if you want one). There was even a wet bar, fridge, microwave, coffee maker etc. for the price of a value hotel. Not to mention real mugs/glasses in the room instead of plastic cups.

Thank you, too, Marriott for limiting the styrofoam at breakfast by having paper plates and paper containers for the awesome oatmeal bar. Please consider paper or other eco-friendly options for the cereal, coffee & tea. (We brought down the mugs from our room.)

The lobby and breakfast area were spacious and comfortable. There was a fire place, a Wii station, and computers for internet/boarding passes.

Front desk and housekeeping staff we ran into were very friendly, but the two doormen were too busy chatting to open the door for us on an incredibly cold, windy, snowy day.

Tip: If you want a snack, the food in their "market" is pricey and there are no vending machines... consider the seven eleven a few doors down from the hotel to stock up.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WiderVistas about Springhill Suites Chicago Downtown / River North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Springhill Suites Chicago Downtown / River North, responded to this review
13 February 2012
WiderVistas-

Thank you for your recent stay and for taking the time to post your detailed review on our TripAdvisor page. I am so glad to hear you enjoyed your stay. We strive to be the cleanest and friendliest hotel. We hope to see you again soon.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Iowa
1 review
“Very nice hotel”
5 of 5 stars Reviewed 12 February 2012

We stayed in a corner suite which had more than adequate room. Front desk was very helpful. The free breakfast was great although 2 of the 3 mornings was rather crowded. Overall, really great place to stay in downtown Chicago especially for the price.

Room Tip: Corner suites are larger than other rooms and worth the minimal price differential. Higher floors f...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DRBMD about Springhill Suites Chicago Downtown / River North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Springhill Suites Chicago Downtown / River North, responded to this review
13 February 2012
DRBMD-

Thank you for your recent stay and for taking the time to post on our TripAdvisor page. We hope to see you both again soon.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Top Contributor
85 reviews 85 reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
“NYE retreat”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We stayed here for NYE weekend. It was nice we had a suite with a king bed and a sofa in the living area. It is a bit on the small side and not a lot of room to store luggage. Bathroom had a shower only no tub. Breakfast was crowded we went outside and next door to Enstein Bagels. The neighborhood is great for bars and restaurants. Not a bad walk to Michigan ave. Room was VERY clean. For a place to crash and do some shopping it is great. It was only about $100 a night.,,,quite a value in chicago.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 33 more reviews by nguyens for Chicago
Ask nguyens about Springhill Suites Chicago Downtown / River North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Springhill Suites Chicago Downtown / River North, responded to this review
9 February 2012
Nguyens-

Thank you for your recent stay and for posting on our TripAdvisor page. We are happy to hear you had an enjoyable stay, and look forward to seeing you again in the near future.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Springhill Suites Chicago Downtown / River North

  • Springhill Suites Chicago
  • Springhill Suites Chicago Downtown
Address: 410 North Dearborn Street, Chicago, IL 60654
Price range (per night):* INR12,042 - 19,547

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