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Quality Inn & Suites Champaign – reviews, photos

2.0 of 5
305 Market View Dr, Champaign, IL 61821
Hotel amenities
Quality Inn & Suites Champaign
Ranked #14 of 20 hotels in Champaign
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    4
    2
Date Rating
Louisville, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Staying with the bugs.”
1 of 5 stars Reviewed 13 August 2010

This was the worse experience ever. We arrived and was checked into our room to find it full of crickets (dead & alive). When we unfolded the couch it was full of dead crickets. When i ask for more towels because we had 6 people in our party they made us feel like we were trying to steel the extra towels. The room was dirty not just from the crickets but it had not been swept in weeks. When we checked out the manager was very rude when i explained we were not happy with the dirt and crickets. Will NOT stay there and would NOT recommend staying.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask becmac32 about Quality Inn & Suites Champaign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam Martodam, Owner at Quality Inn & Suites Champaign, responded to this review
16 November 2010
I want to thank you for your feedback. I apologize you had a negative experience at our hotel. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to assure you that all of these issues have been addressed and the issue with the crickets in particular has been resolved. We hope with our continued efforts to improve every stay for our guests, you will give the Champaign Quality Inn & Suites another try next time you stay in the area.
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Springfield, Missouri
Senior Contributor
43 reviews 43 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“So comfortable and loved the spa and pool!”
5 of 5 stars Reviewed 24 July 2010

This was like luxury for us coming in from a long trip. We immediately on arrival made use of the beautiful indoor pool and spa pool - both very clean and so inviting. The room was great - we had free internet. The bed was incredibly comfortable as were the pillows.

We slept through the breakfast which was included so missed out on that and were woken before our checkout time by a housekeeper - and when I said yes, she seemed embarrassed she had disturbed us. I'm not sure why the housekeepers have to do that - surely its easy for them to find out which rooms are checked out and which aren't?

Overall very relaxing and would definitely stop there again - if we get to I will look forward to it.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Treenzs about Quality Inn & Suites Champaign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
1 review
“Not impressed”
2 of 5 stars Reviewed 4 June 2010

I have stayed in a lot of hotels, and this was one of the least impressive Choice hotels I have stayed in. First room I checked into had two smushed spiders on the wall, and a live earwig. Wall was quite dirty with need of repainting. Staff did apologize and give me another room, and it was cleaner, but walls still somewhat dingy and needed a repainting too. If you are travelling alone and just looking for something cheaper, its okay I supposed. But if it is with others, I would consider going to the Comfort Suites down the road, which was pricier but much much nicer.

  • Stayed June 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam Martodam, Owner at Quality Inn & Suites Champaign, responded to this review
16 November 2010
Thank you for bringing these issues to our attention. I apologize these issues caused you to have a negative experience at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues have been addressed! We hope with our efforts to continuously improve the stay for our guests, you give the Champaign Quality Inn & Suites another try next time you stay in the area.
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Illinois City, Illinois
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
“Updated on the inside, clean, a good value”
3 of 5 stars Reviewed 29 May 2010
1
person found this review helpful

We stayed in a nonsmoking suite. Recently updated and clean. Pool and hot tub nice. Complimentary breakfast and 24 hour coffee a treat. The only negatives were the attitudes of the workers. The front desk man looked annoyed that I bothered him from his computer game upon check in and the janitor refused to help me when we ran out of milk. If you can overlook poor service in exchange for value, cleanliness and a comfortable night's sleep, I would recommend staying here.

  • Stayed May 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sleepy99 about Quality Inn & Suites Champaign
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chicago,il
Top Contributor
52 reviews 52 reviews
Reviews in 38 cities Reviews in 38 cities
14 helpful votes 14 helpful votes
“Average Hotel”
3 of 5 stars Reviewed 21 November 2009

Average Hotel near the interstate I-74, 3 miles from U of I campus. Not the best hotel in town, but it was a free night. Renovations are needed, do not expect to be wowed by this hotel.

  • Stayed September 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Quality Inn & Suites Champaign

  • Comfort Inn Champaign
  • Champaign Comfort Inn
Address: 305 Market View Dr, Champaign, IL 61821
Price range (per night):* INR4,033 - 8,121

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Quality Inn & Suites Champaign
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