This is the second time we were assigned Extended Stay America and, unlike the first one near the Detroit area, this one is way worst even for the price I paid.
Maybe the praises first because the list is much shorter:
- close to I-55
- Probably one of the cheapest (see the List of Horrors below) around the Chicago area
- There was a small kitchen with relatively new fridge, microwave, coffee maker and toaster
Now, the List of Horrors:
1. Debris on the carpet (not sure what it was but probably some chips fallen off the walls)
2. Dripping toilet bowl
3. Smoking room assigned to us even though we booked a non through Priceline
4. Only one queen sized bed, not even a couch or sofa bed in the rooms
5. Stained carpet that felt damp and dirty when we walked in
6. Hairs found in sink in bathroom
7. Smelly rooms and hallways
7. Air conditioning's HIGH fan speed didn't work
8. Right next to a funeral home and dark neighbourhood that was quite difficult to find at night (didn't see the sign that another reviewer mentioned by the exit ramp of I-55)
9. Small and old 21" CRT TV that was impossible to watch comfortably from anywhere in the room
10. No shampoo, conditioner, hair dryer or even disposable cups in the bathroom
11. Not-so-friendly staff
12. A large pool of red liquid (possibly watermelon juice) was found and not mopped up from the elevator floor when we arrived
13. I don't consider myself a picky customer but I had to use my wife's towel at this hotel to avoid using theirs (which never happened to me before as I had used towels from hotels/motels all my life)
14. Pillows were small and not firms/supportive enough
15. No complimentary breakfast (didn't expect that for the price I paid anyway)
Since we had a party of three, we had to book two rooms due to the lack of a second bed. This effectively doubled our costs so I could've booked any other hotel (like Fairfield by Marriott we had the night before using Tripadvisor/Hotels.ca) that almost invariably has another queen sized bed or at least a sofa bed. Going from Fairfield to this was like falling from heaven to hell.
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