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Extended Stay America Chicago Burr Ridge – reviews, photos

122 S Frontage Rd, Bolingbrook, IL
Hotel amenities
No photo provided
Ranked #8 of 8 hotels in Bolingbrook
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
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Date Rating
Markham
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Would try to avoid it at all cost”
2 of 5 stars Reviewed 4 September 2011

This is the second time we were assigned Extended Stay America and, unlike the first one near the Detroit area, this one is way worst even for the price I paid.

Maybe the praises first because the list is much shorter:
- close to I-55
- Probably one of the cheapest (see the List of Horrors below) around the Chicago area
- There was a small kitchen with relatively new fridge, microwave, coffee maker and toaster

Now, the List of Horrors:
1. Debris on the carpet (not sure what it was but probably some chips fallen off the walls)
2. Dripping toilet bowl
3. Smoking room assigned to us even though we booked a non through Priceline
4. Only one queen sized bed, not even a couch or sofa bed in the rooms
5. Stained carpet that felt damp and dirty when we walked in
6. Hairs found in sink in bathroom
7. Smelly rooms and hallways
7. Air conditioning's HIGH fan speed didn't work
8. Right next to a funeral home and dark neighbourhood that was quite difficult to find at night (didn't see the sign that another reviewer mentioned by the exit ramp of I-55)
9. Small and old 21" CRT TV that was impossible to watch comfortably from anywhere in the room
10. No shampoo, conditioner, hair dryer or even disposable cups in the bathroom
11. Not-so-friendly staff
12. A large pool of red liquid (possibly watermelon juice) was found and not mopped up from the elevator floor when we arrived
13. I don't consider myself a picky customer but I had to use my wife's towel at this hotel to avoid using theirs (which never happened to me before as I had used towels from hotels/motels all my life)
14. Pillows were small and not firms/supportive enough
15. No complimentary breakfast (didn't expect that for the price I paid anyway)

Since we had a party of three, we had to book two rooms due to the lack of a second bed. This effectively doubled our costs so I could've booked any other hotel (like Fairfield by Marriott we had the night before using Tripadvisor/Hotels.ca) that almost invariably has another queen sized bed or at least a sofa bed. Going from Fairfield to this was like falling from heaven to hell.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GeneralZ about Extended Stay America Chicago Burr Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Shocked at how bad this place has become!”
2 of 5 stars Reviewed 21 May 2011

I stayed here about 4 years ago. It was decent for the price...convenient to I 55. So, I needed a place to stop for an early flight the next day from Midway and immediately thought of this place. Check in was difficult, the rooms are run down and dirty, and it feels more like a low rent apartment building, than a hotel.

Room Tip: My suggestion, don't stay here.
See more room tips
  • Stayed March 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Cromwell55711 about Extended Stay America Chicago Burr Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Chicago, Illinois
1 review
“MY VISIT WAS EXCELLENT”
5 of 5 stars Reviewed 11 December 2010

We have always enjoyed our visit to Extended Stay because of the great service and the friendly employees. Also we have enjoyed the easy access to the shopping , food and entertainment . We were within a few miles from downtown Chicago where we visited quite often. We highly recommend this hotel to everyone because we really had a very enjoyable experience.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tomfarley8010 about Extended Stay America Chicago Burr Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“No frills, but clean enough.”
3 of 5 stars Reviewed 21 November 2010

My husband is staying here for an extended period for business. The room has a full kitchen and a queen bed. I guess I could sum up this room by telling you that my husband purchased disinfectant wipes to clean the room with. The room wasn't dirty, but it just has the "feel" of not being clean. The towels are paper thin. I would recommend bringing your own. Front desk staff has been very helpful. It seems as if this hotel is probably better suited for men, they don't seem to be as picky as women about the places they stay at.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Motherof3Illinois about Extended Stay America Chicago Burr Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
“Not bad at all... I was hesitant at first due to normally staying in Suites @ large chain hotels”
5 of 5 stars Reviewed 27 September 2010

The staff was friendly, the room was clean, GPS will only find location if you input street name and 122nd. Make sure you bring your own ice although the cubes are normally refilled by staff for next guest visit. The only downfall is that the bed is really hard and you only have two pillows. A nice shopping area is down the street and a grocery store.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 2Picky4self about Extended Stay America Chicago Burr Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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