Great location off I55. Unfortunately our room was filthy. Stains(of an unknown nature) on bed linen, bathroom wall, and shower curtain. Informed front desk staff, who did change our room, but didn't even apologize ... all I'm a days work I guess. Free breakfast was gross. One waffle maker didn't work, the other one filthy. Pastries old and stale.no milk fir cereal ... it was just a comedy of errors.

As a first time AARP user, I was VERY DISAPPOINTED! My suggestion comment and feedback would be (HIGHLY) to check out hotels before you sell them to customers!

While on the road traveling and visiting colleges with my daughter, I was hoping (and trusting) AARP travel service could help me save time and money with providing area hotel accommodations. Instead, the service wasted 4 hours of my travel time (including having to find other accommodations on our own and writing this) and added more upset and aggravation than anything else.

The hotel AARP provided was a dump: very unkept, smelly, unclean (mold everywhere: bathrooms, ceilings) and was a place that should be closed down! Even worse, when trying to cancel, I was told I still had to be charged for the room because I was there for an hour (the time it took me to try and cancel everything)! After an awful and upsetting 40 minute phone and person ordeal with the hotel front desk employee and the AARP, cancelation and a full refund was made.

Unfortunately, as a result of all this (and needless to say), I was very disappointed and very unhappy with this service and would not recommend its use in the future, nor to anyone. (Celebrity Betty White would not be very happy, either!)

I chose this hotel for lodging for a graduation event. The hotel definitely needs some remodeling. It is showing it's age. Cleanliness could have been better. The breakfast area was OK, but wasn't always stocked well. The second morning, the orange juice dispenser needed filling and the gal who was on duty arrived late. This left the person who manned the desk to fill in.

Until the rooms are remodeled and the service improves I would not recommend this hotel

Great play to stay while in Bloomington, IL. Rooms were clean and the service was great!