I stay at ESA periodically on business for 3 nights at a time and I find the place to be perfect for my needs. The good: comfy bedding, full-sized refrigerator, microwave, stovetop, a recliner or occasional chair plus ottoman, roomy functional bathroom, lots of storage space, very friendly staff, location good for State Farm offices. The bad: virtually no amenities including any kind of food service (not counting vending machine), no ice maker (well, you do have a freezer in your room), no pool or exercise facilities, and housekeeping is weekly - you can have it on demand but you pay extra for it. And they charge $5 for Internet access!!! First 2 floors are nice, 3rd floor reeks of cigarette smoke. All in all, this place is good at the basics, but they don't aspire to provide any more than those basics. I love the rooms, but a pool, breakfast nook, and free Internet would make this place perfect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 November 2011
"Thank you so very much for your glowing review of Extended Stay America Champaign - Urbana. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC