I originally had a pretty good review about this budget long term hotel. All good things must come to an end. My wife and I have been here on business since September 2011. Extended Stays moto is "The Longer You Stay The Less You Pay". We were told we were getting picked out in December without haveing the opportunity to renew. Corporate saw the errors of there ways and were were allowed to stay. Our rate went up $100 a month. "The Longer You Stay The Less You Pay???? That's there Motto, therefore their contract with us. Here it is January 2012. "The Longer You Stay the Less You Pay". We just got a memo from the Hote Manager, Margarita Logan, 25 January 2012 stating that she is eliminating the 30 day long term lodging contract and increasing the rate again to $863.70. "The Longer You Stay The Less You Pay." Do yourselves a favor and get an apartment if you plan to stay more than 30 days. If you get a roommate you'll save yourselves about half what you'll pay at this Extended Stay America. They have the worst Television selection I've ever seen, no exercise facilities and your woken up 5 in the morning by the trash trucks dumping the dumpsters at the Berger King next door. Spend the extra $20 bucks a day and get a free breakfast, pool and workout facilities. WE ARE OUT OF HERE. THANKS FOR YOUR BROKEN PROMISES EXTENDED STAY!!!!

If your looking for a free breakfast, pool or workout room this isn't the place for you. If you looking for a clean room at a very reasonable rate, friendly staff and every eatery and shopping convience close, this is the place for you. The daily rates are reasonable and the extended rate can't be gotten anywhere in the Bloomington-Normal area. My wife and I have been here for four (4) weeks with our two dogs and have been as confortable as we could expect. The management jumps on any issues you migh have. We had a noisy refrigerator that was replaced within an hour. Great housekeeping and front desk staff. Can't beat it for the price and convience. Ask for Hilary, She's the one with the big smile.

During our inspection of the room, we noticed an insect on the wall. My wife (who is experienced with insect taxonomy) identified it as a bedbug. We left immediately.

On the way out, I asked the desk clerk to refund our room charge. He said he couldn't, but the manager would have to handle it. I asked that the manager please call me. I did not receive a call from the manager, but our credit card was not charged.

On a side note, this hotel's entrance was really difficult to find. Its driveway is between two unrelated properties, and it's really easy to miss.

Reserved 2 kitchenettes 8/5/11 to 8/7/11. Both rooms were clean and the kitchen had all the comforts of home (utensils, pot, skillet, plates, etc.). Got a good night sleep each night. Food was ordered from the local pizza palor. Staff was friendly and check-in / check-out was a breeze. We will be back!