Beautiful hotel with spacious rooms. That's the only good thing I can say. Poorly maintained and way passed its prime. Ice caked fridge, loose toilet seat, missing lamp shades, worn out furniture. Was overcharged the quoted rate. Breakfast on a Sunday morning was not available at 7am.

The entrance to the Hawthorn Suites was very welcoming and clean. Staff very friendly and check-in was quick and painless, except for the fact we were put in to a handicapped room which we did not request, but were too tired from being on the road all day to ask for another room. Room was in need of some updating. Carpet needed to be replaced. Most places have updated to flat screens by now but no big deal. The breakfast area was very nice and updated and was very good with eggs, bacon, tater tots, waffles and the other usual breakfast items. Did not feel the room was a 'suite' per se, but did have a couch and coffee table. For anyone who was actually handicapped and would have to sit down on the shower seat to take a shower, it would not be safe as the seat was not flat and I about slid off! Mattress was not the most comfortable but we've slept on much worse. The sheets were awful! Very pilled and actually felt rough on your skin! They really need to get different sheets! Have stayed in numerous places over the years and have never had sheets feel that rough! There was also a large stain on the sheers over one window. Those types of things should be taken care of immediately and the housekeepers should be alert for things like this.

Excellent hotel visit , nice friendly service desk , huge room with nice large windows , the pool was awesome !!!!!!!!!!!!!!!!!!! Quiet and nice all around place good for my money !!!

On my second stay here, had similar issues with the first time: to get the room hot/cool, cranking up the fan on the window unit succeeds in little beyond billowing the curtains out (it was night, first floor room--leaving curtains open wasn't an option). Room was big-ish for a hotel room (not so much to be called a 'suite'). The in-room kitchen area was void of plates, utensils, etc--things that would be useful when you have a 'kitchen'. Bathroom was old. Dated. Felt dinge-y, even though it was well lit. Some kind of 'stain' down most of the shower curtain, and someone else's nail file by the mirror. Breakfast buffet was stale bagels and limited assortment of cereals, etc. It was one night, midway between Chicago and St. Louis, convenient to the highway, so it gets points there, but will consider elsewhere for the next stay.