We arrived for a quick vacation on a Wednesday night. The man at the front desk was extremely helpful with explaining how to get the shuttle that would take us to the L station at the airport. He also gave us great information and a map of Chicago and showed us where the L stations were in town. We felt very welcomed and informed. The shuttle to the airport was very nice and free! The shuttle runs every 20 min. The drivers we had were friendly. The shuttle does serve the all of the hotels in the complex so plan for extra time for stops. Our room was huge and clean. I slept better than I have in a long time in a hotel room. My kids loved having their own room and TV. The pool was huge, clean and warm. The woman working the breakfast area was fantastic!! She actually came to our table and removed our dirty plates. I have never had that happen before. The breakfast was well stocked and the food was good. The only problem was finding the hotel in the dark. It is in an area that has quite a few hotels and finding the correct driveway was difficult. I would stay here again in a heartbeat!

I stayed at the Residence Inn - Midway on a recent business trip and, quite frankly, wasn't expecting much; I certainly didn't anticipate the stay resulting in a tripadvisor review. I travel quite a bit each year but NEVER have I stayed at property with a more delightful staff. From check in to check out every employee at this hotel was courteous, friendly and helpful. I arrived a few hours later than anticipated and thought my dinner would be delivery pizza or the chocolate bar at the bottom of my carry-on. Was I ever suprised to see that several restaurants deliver until 10 and 11 o'clock at night; yes - there were even menus in the room. Both my room and the hotel, in general, were very clean and comfortable. (For those on you who are light sleepers like myself - the fan on the thermostat was perfect for drowning out background noise!)

Awesome hotel and staff. I stayed for an extended period for work, and the staff is like no other hotel staff I've ever stayed with. They truly enjoy having you as there guest. And they go out of their way to make sure you have a pleasant stay. Maria the manager is truly a rare find, and is a great people person. I can honestly say I miss her and her staffs wonderful personalities and "smiles" everyday...

The room was great. Maid service was excellent, room was cleaned and mopped everyday. Food was great, personnel was friendly. Would recommend this place of stay. Close to expressway, not far from downtown Chicago, close to rail and bus service. Enjoyed the stay this will be my first choice of stay at Chicago. Had a kitchen area, home away from home setting great for a family with children.