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Super 8 Beardstown – reviews, photos

9918 Grand Avenue, Beardstown, IL 62618
Hotel amenities
Super 8 Beardstown
Super 8 Beardstown
Super 8 Beardstown
Super 8 Beardstown
Super 8 Beardstown
Super 8 Beardstown
Ranked #1 of 1 hotels in Beardstown
2.5 of 5 stars 9 Reviews
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9 reviews from our community

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manassas
1 review
1 helpful vote 1 helpful vote
“Hated it.”
1 of 5 stars Reviewed 25 September 2007
1
person found this review helpful

NEVER STAY HERE!!!! My trip was for 5 days & I stayed at this location because it was the only hotel that offered internet in the area. It was clean & you felt secure. As it turned out they had a problem w/ their wireless router & internet was not available. I was a little disappointed that I could not verify my return flight home or keep up on things at work but I figured I might be able to get a $10 refund or maybe something for my next visit. When I approached the owner he told me I should have stayed somewhere else. I explained I was traveling alone & didn't want to pick up in the middle of my trip & try to find a different hotel. The conversation got so heated on his side that I was repeatedly begging him to stop yelling at me. There were other people around which was very embarrassing & I was amazed at how angry he had gotten so quickly. I asked him if he realized how mad he was & to please stop yelling at me. It got to the point where I told him to forget the refund; I just wanted my receipt back. When I reached for it he pulled it away from me & said he would return $20. I thanked him & left, never to return to this location. I'd rather stay in a tent!!! It guess it's a nice hotel as long as you don't bring anything to the attention of the owner & expect a little customer service.

  • Liked — No one bothered me with the
  • Disliked — The owner of this location is the rudest person I have ever dealt with.
  • Stayed September 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask dawnstrack about Super 8 Beardstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central California, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Quotes a price (over the phone) and when you get there, they don't honor quote.”
1 of 5 stars Reviewed 2 June 2006
2
people found this review helpful

Called hotel direct from a different city to get a reservation. Hotel clerk gave me a price and said he would hold for me. When I got there, he charged me a different price and did not say a word. I looked at my receipt right after I left the front desk and the clerk had charged me $10 more for the room than quoted over the phone. I went to tell the hotel clerk, but he wasn't to be found and there was nobody else there.

I had to go past the front desk to unload my luggage. The clerk still was nowhere to be found. I made two or three trips to my car and still no clerk at the front desk or a way to get a hold of -- like a bell or anything. I had plenty of other things to do than to wait around for a hotel clerk.

Next day, I asked the hotel clerk why I had been charged more than what he had quoted. INSTANTLY, he starts yelling at me and I was really taken back by that type of behavior. I asked him to please lower his voice which he ignored. It wasn't worth the price to stay there and hear this rude man that refused civil behavior so I told him that I needed to go and left the hotel.

Later that day, I talked to a local person about that hotel and she said to avoid that hotel if you can help it and stay at the locally-owned hotel since there are not too many choices in Beardstown.

Would NOT recommend hotel because of hotel clerk (manager? owner?) alone.

Stayed May 2006
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Additional Information about Super 8 Beardstown

  • Beardstown Super 8
  • Beardstown Super Eight
  • Super Eight Beardstown
Address: 9918 Grand Avenue, Beardstown, IL 62618
Price range (per night):* INR3,790

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