The Sun Valley Lodge was reccommended by a representative of Sun Valley Central Reservations for it's beauty and luxury...'the ultimate Sun Valley experience'. The 'Lodge' lived up to it's reputation with respect to the reccommedation. Our room was immaculate, as was the hotel in general. The restaurants at the Sun Valley resort were very good overall too. However, with the exception of the bell staff, the service was very poor. My expectations of recieving excellent service from a reasonably exclusive resort were absolutely not met. The staff seemed disinterested and preoccupied socializing amongst themselves. The concierge was niether friendly nor helpful. The maid woke us up at 8:00 a.m. on our check out day. The bar was basically empty (we arrived two days after Labor day), but we could not seem to get any service whatsoever.
After looking around the Sun Valley/Ketchum area at alternative accomodations, I would still recommend the Sun Valley Lodge for it's awesome setting... just don't expect to be pampered while there.
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