I stayed in one of their guest house rooms recently and was not impressed by the over all quality of the experience.
The room was nice enough, but I could hear my upstairs neighbors like they were in my room with me: every cough, each time they used the bathroom, etc. It was impossible too sleep with the noise of them walking around on the hardwood floors, esp. late at night when they were returning from the bars. Felt like I was sleeping in Grandma's basement by the second day.....
I was also not impressed by their customer service as they did not respond to my concerns about this place. I'll never stay here again. I visit Sandpoint frequently and was hoping for better, but did not find it here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 March 2011
Thank you for your review. We take our guests' experience seriously at the Inn and really regret the problem with the noise from the other guests. Therefore, we are temporarily closing this guest suite (Citrine) to renovate--adding the highest level of sound protection available--to alleviate the interference that you experienced.
When we attempted to contact you, there had been no email or phone information provided to us by your online booking agent and, thus, we were unfortunately unable to respond. Again, our apologies!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC