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Clarion Inn – reviews, photos

3.0 of 5
1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Hotel amenities
Clarion Inn
Ranked #10 of 13 hotels in Pocatello
3.0 of 5 stars 51 Reviews
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51 reviews from our community

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1 review
“Great place to stay!”
4 of 5 stars Reviewed 8 February 2012 via mobile

I just checked into my room for a 3 day business stay and I'm so impressed that I felt compelled to write an immediate review. I booked through Priceline and got a great rate, but after reading the reviews I was nervous about the property. I must say I was pleasantly surprised. There is a covered entrance with automatic doors. The lobby and restaurant look very nice. I did notice as I pulled in that there are some rooms with exterior doors. The receptionist (Kat) was happy and pleasant in her greeting. When she checked me in she mentioned my room was one of the ones with an exterior door. I asked if she had anything available in the main building (rooms have interior doors). She checked and switched me to a room in the main building without any argument. The room is very nice. Good bedding, granite counter tops, iron and board, solid wood furnishings, etc. Everything is very clean and organized. I've stayed in 4+ star hotels that are worse. The indoor clover-shaped pool area with waterfall looks great and I can't wait to soak in the hot tub after my meetings today. I feel bad for those who posted negative reviews, but my experience so far is great and I'm very happy with the property. I happily recommend staying here and will come back again. If you notice things you want or like, asking politely for those things can go a long way.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask korboy about Clarion Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
22 March 2012
We are so please you enjoyed your stay with us while in Pocatello. We pride ourselves on our customer service and we are delighted you were able to experience it. We hope you were indeed able to take advantage our hot tub and sauna after your meetings; they sure do help take the stress off after a long day. Thank you for your thoughtful review and we look forward to your next visit!
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Ogden, UT
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Last Resort”
2 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Had to stay in Pocatello on short notice. My first choices were Hampton Inn, Marriott, Ameritel Inn. All were booked solid. I chose the clarion out of desperation. This is a true motel, don't be fooled by the pictures online. The rooms are very dated and cleanliness is so so. I slept ok but could not wait to get out of there. On the upside, there is a huge indoor pool area that I think kids would enjoy.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Skyburner about Clarion Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
22 March 2012
Thank you for your honest review. We are sorry to hear your stay may not have been up to our usual standards. As for the layout of our property, we have different options to meet the individual needs of our valued guests. Some of our rooms face the outside; this option offers the convenience of parking your vehicle right in front of your room for easy access. We also have indoor rooms that overlook our pool. This option may be the right fit for you during your next stay if you were uncomfortable with our outside rooms.

You're right; we do have a great pool. In fact, we have the largest indoor pool in Pocatello. Along with our pool, we also have a sauna and hot tub that will not disappoint.

Please consider us the next time you are in Pocatello. We will make it our priority to become your first choice instead of your "last resort'.
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“Clean, safe and quiet”
4 of 5 stars Reviewed 22 January 2012

Female traveling alone with a previous frightening experience at another establishment. I had a great rate from a discount site, room was clean, quiet and safe. Ashley, front desk clerk even called my room to make sure everything was satisfactory. Burger in the Brass Rail was good, fast and friendly service. Hoping I can keep getting a great rate at Clarion for my regular trips to Pocatello!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NewTravel0r about Clarion Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
22 March 2012
Thank you for your review! We would love to offer you a great rate every time your are in Pocatello! In fact, next time you plan a trip, call us direct at (208) 237-1400. We have a great sales team that would love to work with you. We hope to hear from you soon.
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Lethbridge, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Its Just OK”
3 of 5 stars Reviewed 10 January 2012

Stayed there for 1 night with our pet. The hotel is really pet friendly and they have outside door access from your room which makes it nice. They have a 2 acre park that fido can play in which was really nice. Pool area looked really fun if you were travelling with children there is also a resturant and lounge on site. Parking at your door is also really nice.
Downside were dated rooms and Interstate traffic noise that kept us from having a bad sleep, we also had a room service issue but that was satisfactorily resolved by the night manager.
Overall not a bad place to stay over if your travelling with Fido or kids but skip it if your a couple.

Room Tip: Make sure to get aroom that is not facing I-15
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  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ewok22 about Clarion Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
2 helpful votes 2 helpful votes
“Beyond Irritated with Clarion Inn”
1 of 5 stars Reviewed 18 November 2011
2
people found this review helpful

The Clarion Inn was discourteous and inflexible in dealing with my situation. I was snowed in McCall (only have rear-wheel drive) and could not make it to my reservation in Pocatello. The front desk person could not help me, after calling several times (NO RETURN CALLS) to the General Manager, they still insisted on charging my card for the night. This is not good business.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SetFreeIllFlyAway about Clarion Inn
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Additional Information about Clarion Inn

  • Holiday Inn Pocatello
  • Pocatello Holiday Inn
Address: 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Price range (per night):* INR4,849 - 5,629

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